Implementation Consultant, Project Lead
About the role
Job Summary
We are looking for an Implementation Consultant Project Lead to join our Implementation Services team in North America. The successful candidate will work directly with clients, overseeing the planning, implementation and tracking of multiple concurrent client projects from beginning to end; delivering customer satisfaction while ensuring deliverables fall within the applicable scope and budget. We are seeing someone who can lead empowered, matrixed, virtual teams including D2L, Client and potentially 3rd party personnel.
How Will I Make an Impact?
The role’s main responsibility will be working with our Implementation Services team who are responsible for delivery of client projects centered on implementing the learning management system, integrations and authentications, and training.
- Oversees the implementation of multiple and concurrent small to medium projects to customers across verticals (K12, Corporate and Higher Education)
- Takes the lead in determining client requirements and translating them into operational plans
- Takes the lead in determining client’s technical readiness and plan software installation and configuration
- Propose, design, develop and deploy standard products as well as custom technical solution
- Design, configure, deploy and test integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems and Human Resources Systems
- Keep up to date with new technology trends to help facilitate client learning solutions