HR Generalist

Accountabilities:

• • Own new-hire benefits enrollment and annual open enrollment, serving as a key point of contact for brokers, carriers, employees, and Finance.
  • Reconcile benefits enrollment and carrier billing, resolve discrepancies, manage COBRA processes, and oversee employee engagement and perks programs.
  • Maintain accurate, audit-ready records of all payroll-impacting changes and partner with Finance to validate data before payroll runs.
  • Support new-state payroll tax account setup, maintain compensation reporting, identify potential pay equity concerns, and provide backup payroll support when needed.
  • Maintain employee and personnel data across HRIS, ATS, and related systems, including Paychex and other HR technology platforms.
  • Build and run custom HRIS reports, administer ATS processes, maintain HR documentation and playbooks, and support performance reviews and workforce surveys.
  • Manage employment compliance activities such as ACA, EEO-1, and Form 5500 filings, while coordinating with vendors and validating submissions.
  • Lead annual handbook reviews and compliance initiatives, and maintain a multi-state contractor classification framework.
  • Serve as a primary resource for employee relations matters, coaching managers through routine performance and conduct issues and escalating complex situations appropriately.
  • Support workplace investigations, document findings, and help ensure HR policies are applied consistently.
  • Collaborate across the HR and Finance teams, cross-train on critical processes, and identify opportunities to improve efficiency, accuracy, and scalability.

  Requirements:

  • 4+ years of experience in an HR Generalist or HR Operations role with hands-on responsibility for benefits administration and payroll data management.
  • PHR or SHRM-CP certification required.
  • Bachelor’s degree in Human Resources, Business, or a related discipline, or equivalent practical experience.
  • Hands-on experience with a full-service payroll/HRIS platform, with Paychex Flex experience strongly required.
  • Working knowledge of multi-state employment compliance covering both employees and contractors.
  • Experience creating and extracting custom reports from a complex HRIS environment.
  • Experience with Flock, Breezy, or comparable HRIS/ATS platforms is preferred.
  • Experience supporting remote or distributed teams is a plus.
  • Notary Public commission, or willingness to obtain one, is preferred.
  • Strong ownership mentality, with the ability to work independently and make sound decisions without close supervision.
  • Exceptional attention to detail and a highly organized, accuracy-focused approach to HR administration.
  • Proactive problem-solving skills and a willingness to identify improvements rather than simply follow established processes.
  • Strong written and verbal communication skills, with the ability to work effectively with employees, managers, vendors, Finance, and HR leadership.
  • Ability to manage competing priorities, work efficiently, and remain calm and consistent during high-volume periods.
  • A people-focused mindset, discretion, sound judgment, and genuine interest in improving the employee experience.

  Benefits:

  • Remote-first work environment with team members located across all 50 U.S. states.
  • PPO and HDHP medical insurance plans, including fertility and IVF coverage, virtual visits, and mental health resources.
  • Dental insurance, including orthodontia coverage.
  • Vision insurance.
  • HSA, FSA, LPFSA, and DCFSA options, with a $500 annual company contribution.
  • 401(k) plan with immediate vesting and a 4% company contribution with each paycheck.
  • Employee Assistance Program offering financial and legal assistance.
  • Flexible PTO.
  • Generous paid leave programs ranging from 70% to 100% of pay, for up to 90 days.
  • Pet insurance discount program.
  • Employee recognition initiatives, holiday gifts and bonuses, raffles, and other team-oriented perks.
  • Salary range and additional benefit details are provided during the application process.