Home Infusion & Ambulatory Equipment (AIC) Manager

Why This Role Matters

This role plays an important part in helping LUX Infusion deliver a patient‑first experience — ensuring that critical infusion equipment is available, safe, and efficiently managed to support care delivery in patients’ homes.

In this role, you’ll contribute to work that:

• Helps patients feel supported by ensuring timely access to reliable therapy equipment
• Supports clinicians and partners through operational excellence, consistency, and trust
• Moves work forward in a growing, clinician‑led organization focused on better outcomes

Everything we do connects back to real people navigating complex healthcare journeys — and this role helps make that journey brighter.

What You’ll Do

Responsibilities include:

• Oversee the end‑to‑end management of infusion pump inventory, ensuring availability, compliance, and efficient utilization across a fleet of 2,000+ units
• Analyze utilization trends and performance data to inform purchasing, improve turnaround times, and reduce loss
• Coordinate with vendors for equipment procurement, maintenance, and repair, ensuring all pumps meet safety and compliance standards
• Lead pump recovery efforts, including outreach to patients and caregivers to ensure timely returns and minimize loss
• Investigate discrepancies and implement strategies to improve tracking accuracy and reduce equipment loss rates
• Collaborate closely with pharmacy, nursing, logistics, billing, and external vendor partners to support seamless equipment distribution and retrieval
• Maintain accurate, audit‑ready records of equipment inventory, assignments, and maintenance history
• Identify opportunities for process improvement and lead initiatives to enhance efficiency and operational performance
• Support development of SOPs and training materials for equipment management processes
• Bring thoughtfulness, reliability, and follow‑through to your work, balancing multiple priorities with strong attention to detail

What We’re Looking For

You may be a great fit if you bring:

• Bachelor’s degree in healthcare administration, business, supply chain, or a related field (or equivalent experience)
• 2–4 years of experience in healthcare operations, home infusion, DME, logistics, or inventory/asset management
• Experience managing or supporting large-scale inventory or equipment fleets (preferred)
• Strong analytical skills with the ability to interpret data, identify trends, and make recommendations
• Proficiency in inventory management systems and Microsoft Excel