Head of Product Marketing (Remote, US )

About Level AI

Level AI is redefining what contact centers can do. Our full-stack AI platform gives CX teams the intelligence to understand every conversation, close the loop on quality, and continuously improve. We work with some of the most demanding enterprise CX operations in the world as a hyper-growth Series C startup backed by Battery Ventures.

What You'll Own

• Platform-level and product-line positioning across Level AI's platform and AI core, developed in close partnership with Product and executive leadership
• End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout
• Develop content for customers, prospects, advocates and channel partners including emails, blogs, webinar content, use cases and customer stories
• Be Level AI expert and thought leader that can speak to customer needs, industry trends, and competitive market positioning
• Build and maintain core sales content library: battlecards, decks, one-pagers, objection handling, and demo frameworks in partnership with Revenue teams
• Manage analyst relationships including briefings, inquiry preparation, and contribution to major evaluations with Gartner, Forrester, and emerging CX-focused analysts