Head of Product, AI Business Intelligence

Accountabilities

• • Own the AI Business Intelligence product line from discovery, positioning, and roadmap development through launch, adoption, and ongoing optimization.
  • Define where AI and language models create meaningful customer value and where traditional product experiences are more appropriate, ensuring the platform is genuinely AI-native rather than simply adding AI to existing reporting.
  • Conduct customer discovery, market research, and regular feedback sessions with operators, asset managers, ownership groups, and other key customers to identify needs and prioritize product opportunities.
  • Translate customer insights and business objectives into clear product direction, specifications, workflows, prototypes, user stories, and actionable roadmaps.
  • Partner closely with engineering, design, data science, and product leadership to rapidly build, test, and ship new AI-powered functionality.
  • Develop evaluation frameworks, quality metrics, test suites, and feedback loops to measure AI output quality, identify edge cases, and continuously improve product performance.
  • Establish and validate guardrails that ensure AI-generated outputs are reliable, explainable, safe, and trustworthy for customers making financially significant decisions.
  • Shape the underlying data foundation, including data requirements, normalization, architecture, and the capabilities needed to answer increasingly complex business questions.
  • Build structured customer feedback loops and use qualitative and quantitative signals to make focused, evidence-based prioritization decisions.
  • Collaborate with Customer Success, Sales Engineering, and other product teams to drive successful launches, adoption, and customer value.
  • Promote a user-centered product culture and contribute wherever needed to accelerate delivery, solve problems, and move the product forward.

  Requirements

  • 9+ years of product management experience within a high-growth startup or technology company, including ownership of at least one product from 0-to-1 through launch and adoption.
  • Demonstrated ability to build and ship products that customers actively use, with a strong bias toward execution and measurable outcomes rather than roadmap development alone.
  • Strong product judgment, design sensibility, and the ability to turn ambiguous customer needs into simple, compelling product experiences.
  • Proven experience leading customer discovery and synthesizing qualitative feedback into clear product strategy, priorities, and decisions.
  • Experience defining quality metrics, evaluation frameworks, testing processes, or feedback loops and using performance data to improve products.
  • Hands-on experience with LLMs, AI-powered products, or modern AI development tools, combined with the ability to learn new technologies quickly.
  • Strong understanding of AI product development, including model behavior, evaluation, guardrails, reliability, and user trust.
  • A builder mentality with a demonstrated bias toward action, experimentation, rapid prototyping, and iterative delivery.
  • Experience with business intelligence, analytics, or data platforms is beneficial, particularly when combined with an understanding of how AI-native products differ from traditional BI solutions.
  • Experience in PropTech, multifamily housing, real estate, or related industries is a plus but not required.
  • Comfortable working cross-functionally with engineering, design, data, sales, customer success, and executive stakeholders in a highly collaborative environment.
  • Ability to work autonomously, make decisions in ambiguous situations, and take ownership of outcomes in a fast-growing organization.
  • Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not currently available.

  Benefits

  • Remote-first working environment with the flexibility to work from home across most of the United States.
  • Competitive compensation aligned with experience, expertise, and impact.
  • Flexible vacation policy and dedicated paid parental leave.
  • Comprehensive medical, dental, and vision insurance for employees and their families.
  • 100% company-paid short-term disability, long-term disability, and basic life insurance.
  • Supplemental insurance options, including coverage designed to support pets.
  • 401(k) program to support long-term financial planning.
  • High-energy in-person company offsites designed to strengthen collaboration, connection, and team culture.
  • Opportunity to work on a high-growth, AI-focused product with substantial 0-to-1 ownership and influence.
  • Close collaboration with product, engineering, design, data, sales, and customer-facing leadership teams.
  • Opportunity to shape an emerging AI-native category and build products that directly influence how customers make business decisions.