Head of Health Systems Strategy

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Reporting to the CRO, the Head of Health Systems Strategy will build and own Spring Health's health systems function from the ground up. This role is focused on two high-priority growth bets: driving provider-led patient referrals from health systems and provider groups, and building a supply-side revenue model for higher levels of care. This is a full-time, hybrid role based in New York City, with an expectation to be in the office 2-3 days per week at our 60 Madison Avenue location. Candidates must be based in the NYC metro area or able to relocate within 90 days of their start date.

What you’ll do:

• Develop and execute a dual top-down / bottom-up strategy to drive referral volume from health systems and provider groups across enterprise and field channels.
• Lead enterprise sales into health systems, aligning on value-based care incentives, leakage prevention, complexity coding, and quality metrics such as HEDIS/Star ratings.
• Build and manage a geography-based field sales team for direct physician outreach, modeled on a pharma rep approach.
• Drive EHR integration (e.g., Epic) to embed Spring Health and Alma into clinical workflows — the proven unlock for referral volume at scale.
• Develop multi-channel referral mechanisms including community-based, self-referral, and provider-gated pathways.
• Build the strategy and partnerships to monetize referrals to higher levels of care facilities, including residential, rehab, and detox.
• Create a paid referral channel leveraging Spring Health and Alma patient volume with initial facility partners.
• Partner with Product and R&D to build the technology infrastructure for the referral marketplace.

What success looks like:

• Growth in provider referral volume from health system and provider group partnerships, with measurable quarter-over-quarter improvement.
• Enterprise health system partnerships signed, activated, and generating referral volume within the first 12 months.
• Field sales team fully built, hired, and ramped with clear per-rep productivity metrics within 6 months.
• Supply-side revenue channel launched with initial facility partners and measurable revenue within the first year.
• EHR integration deployed and generating measurable referral lift in at least one health system partner.

What you’ll bring:

• Deep expertise in health system operations, incentives, and decision-making — including revenue centers, value-based care, and behavioral health.
• Demonstrated experience building and executing enterprise sales motions into health systems.
• Track record of building and managing field sales teams from the ground up.