Head of Finance Operations

Accountabilities:

• • Establish and develop a scalable shared-service operating model for Finance Operations in India, creating consistent processes, service standards, and operating rhythms.
  • Lead finance transition activities, including knowledge transfer, process migration, change adoption, and the stabilization of newly transitioned activities.
  • Oversee core transactional finance processes, ensuring accurate billing, reconciliations, intercompany activities, master data management, working capital processes, and timely month-end close.
  • Strengthen financial controls, governance, compliance, risk management, and audit readiness while ensuring issues are identified and escalated appropriately.
  • Define and monitor KPIs, SLAs, service measures, and performance standards to improve efficiency, quality, responsiveness, and operational resilience.
  • Support finance transformation initiatives and ERP optimization, including the integration and effective use of NetSuite and other technology-enabled processes.
  • Identify opportunities to simplify, standardize, automate, and modernize finance activities through technology, data, analytics, and AI-enabled tools.
  • Partner with Finance, Technology, and wider business leaders to translate operational improvements into measurable business value and support the broader transformation roadmap.
  • Build, coach, and develop a high-performing finance operations team, establishing clear expectations, accountability, collaboration, and a culture of continuous improvement.

  Requirements:

  • Proven experience as a finance operations leader, with a strong background in finance operations, shared services, transformation, transition management, or similar leadership roles within complex organizations.
  • Strong understanding of transactional finance, month-end close, reconciliations, intercompany processes, master data, working capital, financial controls, and accurate and compliant financial processing.
  • Demonstrated experience designing, transitioning, and embedding shared-service operating models, including process migration, service management, controls, KPIs, and SLAs.
  • Strong change-management and transformation leadership skills, with the ability to operate effectively in ambiguous environments and influence senior stakeholders.
  • Solid knowledge of finance systems and ERP environments; experience with NetSuite or a similar platform, particularly implementation or optimization experience, is highly advantageous.
  • Ability to identify and implement continuous-improvement opportunities using automation, technology, AI-enabled tools, data, and analytics.
  • Strong appreciation of financial governance, compliance, risk management, control frameworks, and operational discipline.
  • Proven people-management and leadership capabilities, including coaching teams, developing talent, setting expectations, and creating a high-performance culture across direct and matrix structures.
  • Excellent communication and stakeholder-management skills, with the ability to build trusted relationships across Finance, Technology, and business functions.
  • Strong commercial awareness and the ability to connect operational finance improvements with broader organizational objectives.

  Benefits:

  • Inclusive, safe, and welcoming working environment.
  • Opportunities for professional learning, development, and career growth.
  • Flexible working arrangements designed to support work-life balance, including hybrid or remote options where applicable.
  • Flexible schedules, including adjusted hours, staggered shifts, and part-time arrangements where suitable.
  • Additional paid leave opportunities that support volunteering and community involvement.
  • Opportunity to contribute to meaningful technology and finance transformation initiatives with broad organizational impact.