Head of Engineering

The Role

We're looking for a visionary technology leader to head our Web Development practice, someone who can bridge the gap between ambitious digital strategy and flawless execution. In this role, you'll own the technical direction of our web platforms, lead a talented cross-functional team, and directly shape the digital experiences of the enterprise clients we serve.

This is a senior leadership position that reports to the VP, Digital Experience. You'll work alongside C-suite stakeholders, practice leads, and client teams, serving as the authoritative technical voice in a fast-moving, innovation-driven environment. If you thrive at the intersection of technology, strategy, and people leadership, and you bring an AI-native mindset to everything you build, we'd love to meet you.

What You'll Do

Lead the Team

• Manage and mentor a team of tech leads and senior developers, fostering a culture of craft, accountability, innovation and excellence.
• Attract top talent, develop career paths, and build team capabilities to match evolving client needs.
• Champion responsible and performant AI development practices, including robust CI/CD pipelines that support increased development velocity.
• Operate as the business leader of the web development discipline with a focus on driving profitability, optimizing utilization, and setting teams up for success with thoughtful project-level resourcing.

Drive Technology Strategy

• Define and execute the web development strategy, including the architectural roadmap for platforms, integrations, and emerging technologies.
• Lead with an AI-native approach — leveraging AI tools and automation throughout the development lifecycle, from ideation to QA to delivery. Continuously assess and redefine how AI tools can enhance our practice.
• Evaluate and recommend CMS and no-code/low-code platforms appropriate to each project's context. Architect scalable, secure, cloud-first solutions with strong command of AWS, Azure, or GCP environments and other CMS platform-specific cloud environments.
• Stay ahead of the curve on emerging frameworks, personalization technologies, accessibility standards, and omnichannel integration patterns.

Deliver for Clients

• Serve as the senior technical lead in client-facing engagements. You'll take complex architectural decisions, platform tradeoffs, and technical constraints and make them land clearly for non-technical stakeholders: clients, brand teams, and marketing lead. You'll consult with client technology teams, present recommendations with confidence, address concerns before they become blockers, and remain a trusted POC from kickoff through launch. You’ll build relationships and affinity with clients and help drive growth.
• Collaborate with CX, UX/UI, content, creative, and strategy teams to deliver seamless, high-quality digital experiences.
• Oversee multiple concurrent enterprise-scale projects, ensuring on-time, on-budget delivery without sacrificing quality.
• Translate complex business and marketing requirements into practical, scalable technical solutions.

Set the Standard

• Establish and enforce coding standards, security protocols, and compliance practices across all web platforms.
• Ensure adherence to data privacy regulations (GDPR, HIPAA, CCPA, etc.) and accessibility standards (WCAG) — experience in healthcare or other regulated industries is a plus.
• Understand and support our healthcare clients in a healthcare specific regulatory environment.
• Implement monitoring, analytics, and reporting frameworks to track platform performance and business impact.
• Support internal digital initiatives alongside client work, improving the efficiency and effectiveness of how we operate.