Head of Engagement Management - Data as a Service
About the role
About Snorkel
At Snorkel, we believe meaningful AI doesn't start with the model, it starts with the data. We're on a mission to help enterprises transform expert knowledge into specialized AI at scale. We work with some of the world's largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
About the Team
The DaaS Engagement Management team sits at the center of Snorkel AI's Data-as-a-Service business, partnering with leading AI labs and enterprises to deliver high-quality datasets that power frontier AI systems, and reports into the GM of the business.
The team is responsible for driving customer adoption, consumption, and expansion, working closely with Sales, Delivery, Product, and Engineering. This function is a critical driver of revenue realization and net revenue retention (NRR) for the DaaS business.
About the Role
As the Head of Engagement Management, you will lead the team responsible for customer success and business growth within the Data-as-a-Service division.