Head of Creative Production

Accountabilities:

• • Lead and develop a distributed team of Visual Creators, establishing clear expectations, performance standards and development plans.
  • Own the creative quality bar, ensuring work is not only technically complete but strategically effective, polished and aligned with performance objectives.
  • Coach team members through real work, providing actionable feedback, identifying development needs and building consistent performance across the team.
  • Manage production velocity, ensuring the function consistently delivers the required volume while maintaining high creative standards.
  • Identify production bottlenecks, inefficiencies and recurring issues, then design and implement solutions that improve speed, quality and reliability.
  • Build scalable production systems covering workflows, team structures, capacity planning, prioritisation, resource allocation and quality assurance.
  • Continuously evaluate how the production function can operate more effectively as volume, team size and client demands increase.
  • Own the connection between Creative Strategy and Production, ensuring strategic direction is translated into clear and effective creative execution.
  • Improve handover processes between strategists and creators to minimise friction and increase the quality and speed of delivery.
  • Partner with Growth Strategy and Media Buying teams to understand account performance, client requirements and the creative needs driving commercial results.
  • Use operational and performance data—including capacity, utilisation, output, revision rates, quality and delivery—to guide decisions and improve team effectiveness.
  • Represent the production function in cross-functional discussions and contribute to broader commercial and creative priorities.

  Requirements:

  • At least 3 years of experience leading a creative production, creative operations or creative team within a digital agency, performance marketing or comparable environment.
  • Demonstrated experience managing, developing and motivating creative professionals while owning overall team output.
  • Strong understanding of paid social creative, digital advertising and the production processes required to create advertising content at scale.
  • A high creative standard and the ability to distinguish visually polished work from creative that is genuinely effective and performance-oriented.
  • Strong coaching and feedback skills, with the ability to clearly explain what needs to improve and help others reach a higher standard.
  • Systems-oriented mindset with a natural ability to identify patterns, bottlenecks, inefficiencies and opportunities for process improvement.
  • Strong organisational and operational capabilities, including experience with capacity planning, prioritisation, resource allocation and workflow management.
  • Comfortable using data and performance indicators to understand production efficiency and make informed decisions.
  • Ability to remain calm and effective in a fast-moving environment where priorities, client needs, platforms and market conditions can change quickly.
  • Strong cross-functional communication skills and confidence working with creative, growth and media stakeholders.
  • High level of ownership, initiative and accountability, with the ability to identify problems and improve processes without waiting for detailed instructions.
  • Comfortable working flexibly across Australian and US time zones, with primary working hours aligned to the Australian time zone and occasional US overlap.
  • Based in Brazil or another eligible LATAM/SEA location, with a reliable high-speed internet connection.
  • Own laptop and suitable professional workspace setup.
  • Experience working with distributed teams across multiple time zones is advantageous.
  • Examples of creative work produced under your leadership are a plus.

  Benefits:

  • Annual compensation of USD $30,000–$36,000, depending on experience.
  • Fully remote working arrangement for candidates based in eligible SEA or LATAM locations.
  • Direct access to senior leadership and genuine influence over the evolution of the creative production function.
  • Significant ownership and autonomy in building and scaling a high-impact function.
  • Opportunity to directly influence client growth, creative performance and overall business results.
  • International, distributed and high-trust working environment.
  • Opportunity to develop and lead a creative team while shaping scalable systems and processes.
  • Flexible working structure designed to accommodate collaboration across Australian and US time zones.