Head of Billing (Wellness)

Job Description

Shukaemo Head of Billing v nashu komandu Wellness.

What to expect

• Robota nad B2C SaaS produktom u nishi health & wellness z milionnoyu audytoriyeyu
• Masshtabuvannya platizhnoyi infrastruktury produktu, yakyy aktyvno roste ta zapuskaye novi produkty
• Pryamyy vplyv na klyuchovi biznes-metryky cherez bilinh (LTV, approval rate, retention)
• Pobudova ta optymizatsiya bilinhovykh protsesiv u multykampaniynomu seredovyshchi z riznymy platizhnymy stsenariyamy
• Vysokyy riven avtonomiyi — ty budesh owner bilinh-protsesu ta pryymatymesh rishennya, shcho napryamu vplyvayut na revenue produktu

About you

• Mash vid 3+ rokiv dosvidu na analohichniy pozytsiyi v subscription-biznesi
• Mash dosvid roboty z platizhnymy systemamy (Stripe / Adyen / Braintree abo inshi)
• Rozumiyesh subscription-biznes i yak pratsyuvaty z LTV
• Mash dosvid roboty z MIDs, bilinh modelyamy ta antyfrodom
• Vmiyesh pratsyuvaty z bilinhovoyu analitykoyu: analiz metryk, kohort i vplyvu na LTV ta retention
• Vmiyesh pryymaty rishennya na osnovi danykh
• Vmiyesh balansuvaty mizh zrostannyam revenue ta upravlinnyam ryzykamy
• Mash vysoky riven ownership ta proaktyvnosti — ne chekayesh zadach, a bachysh mozhlyvosti i diyesh
• Volodiyesh anhliyskoyu na rivni Upper-Intermediate

You will be

• Buduvaty i optymizuvaty routynh platezhiv mizh PSP / MID’amy ta testuvaty rizni stsenariyi (fallback, cascading, smart routing)
• Pidvyshchuvaty approval rate po vsikh heo ta produktakh i masshtabuvaty bilinh pid novi ob’yemy
• Shukaty tochky rostu LTV cherez bilinh: pratsyuvaty z bilinh modelyamy (trial / low / mid / high ticket), retry lohikoyu, dunning, tsinoutvorennyam ta lokalizatsiyeyu praysiv
• Analizuvaty kohorty ta vplyv bilinh na retention
• Zapuskaty i menedzhyty MIDs (Stripe / Adyen ta inshi PSP), buduvaty strukturu yurosob pid rizni produkty ta heo
• Pratsyuvaty z deskryptoramy, MCC, ryzykovymy profilyamy ta vzayemodiyaty z provayderamy i bankamy
• Pidklyuchaty bilinh pid novi produkty i voronky, shvydko zapuskaty novi MIDs pid scaling
• Nalashovuvaty platezhi pid rizni biznes-modeli (subscription / one-off / hybrid)
• Kontrolyuvaty klyuchovi metryky (approval rate, chargeback rate, refund rate, VAMP / fraud indicators) ta buduvaty systemu alertiv
• Znyzhuvaty charzhbety bez vtraty revenue
• Vesty bilinh-proyekty end-to-end ta synkhronizuvatys z marketynhom, produktom i finansamy
• Priorytyzuvaty zadachi, yaki dayut biznes-rezultat

Perks and Benefits

• Hibrydnyy format, de ty obyrayesh, yak pratsyuvaty – remote chy z ofisu
• Pet-friendly ofis u tsentri Kyieva, vidkrytyy 24/7
• Snidanky ta perekusy v ofisi
• Suchasna tekhnika
• Pratseshtuvannya cherez FOP
• Konkurentna vynahoroda, shcho vidpovidaye tvoyim navychkam i dosvidu
• Profesiyna osvita: kursy, sertyfikatsiyi, treninhy
• Kompaniyu vyvchennya inozemnykh mov
• Uchast u profesiynykh konferentsiyakh, iventakh i mitapakh
• Dostup do elektronnoyi biblioteky
• Performance review dlya vidstezhennya prohresu

Interview process

• HR Interview
• Tech Interview
• Final Interview
• Job Offer