Head of AI Products & Agentic Solutions

Accountabilities

• • Define and execute the multi-year product vision and roadmap for AI-powered marketing platforms, prioritizing investments according to client needs, market opportunities, emerging technologies, and measurable business value.
  • Lead the evolution of agentic AI capabilities, including AI agents and multi-agent workflows, and establish repeatable processes for moving use cases from strategy through production.
  • Evaluate emerging generative AI technologies, models, orchestration frameworks, and other innovations, incorporating them into the product strategy when they provide meaningful competitive or client advantages.
  • Establish and monitor product success metrics covering adoption, client outcomes, operational efficiency, platform performance, and business impact.
  • Partner with strategy, sales, and client services teams to transform successful AI solutions into repeatable products and scalable offerings across clients and industries.
  • Establish standards for AI governance, security, quality assurance, monitoring, responsible deployment, and lifecycle management.
  • Work closely with engineering, product management, and customer-facing teams to deliver secure, reliable, enterprise-grade AI solutions.
  • Translate complex marketing and business challenges into practical, scalable technology products and platform capabilities.
  • Partner with senior strategy leadership to turn AI transformation recommendations and operating models into tangible products and implementation approaches.
  • Engage directly with enterprise clients, providing product leadership, technical guidance, and executive-level thought leadership.
  • Represent the AI product vision in senior client discussions and help position the organization's technology capabilities as a differentiated enterprise solution.
  • Build, mentor, and lead a high-performing team spanning AI product strategy, platform innovation, and product delivery.
  • Foster a culture of intellectual curiosity, disciplined execution, innovation, accountability, and strong customer focus.
  • Collaborate across engineering, sales, client services, strategy, and executive leadership to align product priorities with broader growth objectives.
  • Within the first 90 days, assess the current platform, establish key relationships, and identify high-impact investments; within six months, establish an aligned multi-year roadmap and deliver meaningful platform capabilities into active client use.

  Requirements

  • 10+ years of experience leading enterprise software, SaaS, or AI product organizations, with a demonstrated history of building and scaling AI-powered products or platforms.
  • Deep knowledge of generative AI, large language models (LLMs), agentic systems, orchestration frameworks, and enterprise AI architecture.
  • Proven experience leading cross-functional teams spanning product, engineering, strategy, customer success, sales, and other business functions.
  • Strong ability to translate complex business challenges into scalable technology solutions and communicate technical concepts effectively to both technical and executive audiences.
  • Experience working with Fortune 500 organizations and managing enterprise software implementations involving procurement, security, compliance, and other complex requirements.
  • Exceptional executive communication, strategic thinking, decision-making, and people leadership skills.
  • Ability to operate credibly with senior clients while also engaging deeply with technical and engineering teams.
  • Experience in marketing technology, digital transformation, or management consulting is strongly preferred.
  • Familiarity with email and CRM platforms, customer data platforms (CDPs), and broader engagement marketing technology ecosystems is a plus.
  • Experience developing AI products within regulated or highly compliant enterprise environments is advantageous.
  • Comfort working in a smaller, rapidly growing organization where strategic leadership is combined with hands-on execution and building.
  • Strong client orientation, curiosity, adaptability, and willingness to take ownership in an evolving environment.
  • Must have US work authorization that does not currently or in the future require employment visa sponsorship.

  Benefits

  • Base salary: $220,000–$260,000 per year.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Three weeks of paid time off plus five floating holidays.
  • 13 paid company holidays.
  • Paid parental leave.
  • Specialized training and opportunities to develop new skills.
  • Opportunities for career progression and professional growth.
  • Collaborative, supportive, and people-focused working environment.
  • Significant autonomy and the opportunity to shape an emerging AI product and agentic technology strategy.