GTM Operations Manager

About the Role

We’re building a next-generation GTM AI & Operations function to power a predictable, scalable and intelligent revenue engine. This team owns the systems, insights and operating mechanics behind growth – enabling Marketing, Sales and Customer Success to operate at a higher level.

We are hiring a GTM Operations Manager to support the operating rigor of our revenue engine – focusing on pipeline health, forecasting processes, performance visibility and inspection frameworks. This role partners closely with GTM leadership to drive consistency, clarity and data-driven decision making across the organization.

Core Responsibilities:

• Support pipeline health and forecasting discipline
  • Assist in defining and maintaining pipeline health standards and inspection methodologies
  • Translate revenue targets into clear operating metrics (pipeline coverage, capacity, performance thresholds)
  • Support forecasting process to improve consistency and accuracy across team
• Execute pipeline inspection and operating cadence
  • Help run pipeline inspection frameworks and regular operating rhythms
  • Support forecast calls, deal reviews and performance cadences
  • Provide visibility into pipeline quality, risks and trends to Sales leadership
• Drive performance insights and accountability
  • Conduct root-cause analysis when performance deviates from plan
  • Identify gaps in pipeline health, coverage and execution
  • Support teams with data and insights to improve performance against targets
• Maintain GTM operating standards
  • Help define and maintain core GTM KPIs and operating definitions
  • Ensure consistency in how performance is tracked and reported
  • Contribute to building a reliable source of truth for pipeline and bookings reporting
• Support scalable process & instrumentation
  • Ensure systems are properly set up to track performance at each funnel stage
  • Partner cross-functionally to maintain accurate lifecycle tracking
  • Drive adoption of standardized processes, tools and definitions

What Success Looks Like:

• Improved visibility into pipeline health and forecast trends
• Consistent execution of inspection and operating cadences
• Clear identification of performance gaps and actionable insights
• Strong alignment on metrics and reporting across GTM teams
• Reliable systems and processes supporting GTM operations

What You Bring:

• 5-8 years in Sales Ops / RevOps or related roles
• Experience with: Pipeline management and reporting
  • Forecasting processes and sales cadences
  • KPI tracking and performance analysis
• Experience supporting B2B SaaS revenue teams
• Hands-on experience with tools like SFDC, Gong, Outreach, ZoomInfo and Clay
• Strong analytical and problem-solving skills
• Collaborative mindset with ability to influence cross-functional teams
• Must be authorized to work in the United States without the need for current or future visa sponsorship.

General Duties and Expectations:

• Adhere to the Company's Code of Conduct/Ethics.
• Create and maintain effective working relationships with other Company
• Contribute to the professional culture within the office and the company
• Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors.
• Support the efforts of senior management and sales staff by maintaining business network of contacts as clients change rol