GTM Operations

Accountabilities:

• • Maintain CRM data quality by deduplicating records, standardizing fields, and enriching account and contact information so pipeline reporting remains accurate and reliable.
  • Monitor and maintain pipeline and funnel reporting, including stage conversion, drop-offs, pipeline coverage, and representative activity.
  • Maintain dashboards and recurring reports used by leadership to assess GTM performance and make informed decisions.
  • Administer and configure GTM tools such as HubSpot, Apollo, Clay, G2, and similar platforms, including sequences, lead-routing rules, list building, and enrichment workflows.
  • Support sales and revenue leadership with pipeline forecasting, weekly forecast preparation, and variance tracking against targets.
  • Partner with Marketing on campaign and lead operations, including segmentation, lead scoring, enrichment, and routing.
  • Maintain sales enablement resources such as playbooks, battlecards, competitor trackers, and onboarding materials.
  • Help onboard new sales team members to relevant GTM systems, tools, and workflows.
  • Produce ad hoc analyses and data cuts for executive reviews, quarterly business reviews, board materials, and other strategic needs.
  • Identify opportunities to streamline GTM processes and reduce manual work through AI, automation, workflows, and better use of existing tools.
  • Use AI tools to support reporting, data cleanup, account and call-note analysis, formula creation, and light SQL or other analytical tasks.
  • Contribute to continuous improvement by investigating anomalies, asking why metrics change, and turning data into actionable insights.

  Requirements:

  • 1–1.5 years of experience in Sales Operations, GTM Operations, Revenue Operations, or a related function within a B2B SaaS environment; strong fresh graduates are also encouraged to apply.
  • Strong analytical and structured-thinking skills, with the ability to examine ambiguous or messy data and identify meaningful patterns without requiring detailed instructions.
  • Comfortable working with spreadsheets, including formulas, pivot tables, VLOOKUP/XLOOKUP, and other common data-analysis techniques.
  • Naturally curious and analytical, with a tendency to understand the reason behind a metric or business outcome rather than simply reporting it.
  • Ability to learn new software and processes quickly and operate independently after initial training.
  • Comfortable using AI tools such as ChatGPT, Claude, or similar platforms for reporting, data analysis, data cleanup, formula generation, and other productivity tasks.
  • Interest in using automation to eliminate repetitive work; experience with tools such as Zapier, n8n, or HubSpot workflows is a plus.
  • Familiarity with GTM platforms such as HubSpot, Salesforce, Apollo, Clay, G2, or comparable tools is advantageous.
  • Basic SQL or scripting knowledge is a plus.
  • Prior internship, academic, personal, or professional experience demonstrating the ability to use data or spreadsheets to solve ambiguous problems is valuable.
  • Strong communication skills, attention to detail, ownership, and willingness to continuously learn and improve.

  Benefits:

  • Fully remote position based in India.
  • Remote-first environment offering flexibility and a high degree of autonomy.
  • Opportunity to work closely with Sales, Marketing, Revenue Operations, and leadership teams.
  • Exposure to a broad modern GTM technology stack and B2B SaaS operating environment.
  • AI-first approach to productivity, analytics, and process automation.
  • Opportunity to build practical expertise in CRM management, pipeline analytics, forecasting, campaign operations, and sales enablement.
  • Culture that encourages new ideas, experimentation, learning, and continuous improvement.
  • Customer-centric environment where operational work directly supports product-led growth.
  • Strong opportunity for professional development, particularly for early-career professionals and high-potential graduates.