Growth & Marketing Represenative

Accountabilities

• • Lead free website checkup calls with clinic owners, providing clear, actionable recommendations around their online presence and SEO opportunities.
  • Build trust during inbound conversations by understanding each clinic’s goals, challenges, and opportunities before recommending potential solutions.
  • Progress into conducting product demonstrations and introductory calls across four service areas: websites, SEO, social media, and Google Ads.
  • Manage and develop a pipeline of warm inbound leads using Close CRM, ensuring timely follow-up, consistent communication, and effective lead nurturing.
  • Hold transparent conversations about service value, pricing, expected outcomes, and the potential business impact of maintaining the status quo.
  • Apply a fit-first approach to growth, recognizing when a prospect is not an appropriate customer and avoiding high-pressure sales tactics.
  • Handle a high volume of conversations with a diverse range of clinic owners while adapting your communication style to different audiences and situations.
  • Use AI tools such as Claude for call preparation, prospect research, follow-ups, and day-to-day productivity.
  • Continuously develop your knowledge of digital marketing services and the needs of healthcare and allied-health clinics.
  • Take ownership of personal performance and pipeline activity while actively incorporating coaching and feedback into your approach.
  • Contribute to an evolving growth environment by identifying opportunities to improve prospect experiences, processes, and outreach practices.

  Requirements

  • Demonstrated customer-facing experience in areas such as customer support, service, retail, hospitality, or an entry-level sales environment.
  • Strong interpersonal and conversational skills, with the confidence to build rapport quickly with people you have not met before.
  • Ability to explain technical or marketing concepts clearly and simply while maintaining accuracy and credibility.
  • Comfort working in a high-volume environment involving frequent calls, varied conversations, and self-managed follow-up activity.
  • Strong coachability and self-direction, with an ability to absorb feedback and progressively take ownership of customer conversations.
  • Ability to learn new software and digital tools quickly without needing a highly technical background.
  • Willingness to incorporate AI tools such as Claude into daily workflows for research, preparation, communication, and productivity.
  • Strong organizational skills and the ability to manage multiple warm leads while maintaining consistent follow-up.
  • Customer-first mindset with the judgment to prioritize long-term fit and value rather than pursuing a sale at any cost.
  • Genuine curiosity, adaptability, resilience, and enthusiasm for learning in a fast-growing environment.
  • Nice to have: Experience working in allied health, healthcare clinics, or a related customer-facing environment, or a personal connection to the sector.
  • Nice to have: Familiarity with digital marketing, SEO, websites, social media, paid advertising, or SaaS products.

  Benefits

  • Salary: CAD $60,000 annual starting salary for this entry-level position.
  • Pay-for-growth approach: Regular career development conversations with management, with compensation designed to grow as your experience and contribution increase.
  • Comprehensive benefits: Access to a broad benefits package designed to support employee well-being.
  • Remote work: Fully remote position available across Canada.
  • Mentorship: Direct coaching and support from a customer growth leader, with a structured path toward confidently managing customer conversations.
  • Career development: Opportunity to grow from website checkup calls into broader demonstrations, introductory calls, and growth responsibilities across multiple marketing services.
  • AI-enabled environment: Hands-on exposure to AI tools and workflows designed to improve research, preparation, follow-up, and productivity.
  • Supportive culture: Collaborative, learning-oriented environment emphasizing customer value, openness, adaptability, and continuous improvement.
  • Meaningful impact: Help healthcare and allied-health clinic owners strengthen their online presence and ultimately connect with more patients.