Group Product Manager-Content Platform
About the role
<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p>
<p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src=" alt="" width="699"></p></div><p><strong><span data-contrast="none">Location: </span></strong><span data-contrast="none">Remote</span></p>
<p><strong><span data-contrast="none">Travel Requirements:&nbsp;</span></strong><span data-contrast="none">10-15 days per year</span></p>
<p><strong><span data-contrast="none">Job Summary </span></strong>&nbsp;<br><span data-contrast="none">PatientPoint is seeking a&nbsp;</span><span data-contrast="none">Group Product Manager (GPM)</span><span data-contrast="none"> to lead the evolution of our content tools, services and API’s. With a focus on product discovery and delivery in partnership with our customer-facing product teams and in alignment with content partners, you’ll be the driving force behind the product team, responsible for solving for the future of PatientPoint’s content capabilities, creating measurable impact, and helping mature best practices as we build our product-led culture.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></p>
<p><span data-contrast="none">In this role, you will&nbsp;operate&nbsp;as a senior&nbsp;player-coach,&nbsp;with accountability for product outcomes&nbsp;for the content platform and enabling outcomes for stream-aligned&nbsp;product teams that support core and Precision products.&nbsp;&nbsp;You’ll&nbsp;coach,&nbsp;improve&nbsp;and&nbsp;achieve&nbsp;PatientPoint’s&nbsp;product&nbsp;practice&nbsp;standards within the&nbsp;Content Intelligence&nbsp;domain.&nbsp;And&nbsp;you’ll&nbsp;manage a product manager responsible for&nbsp;PatientPoint’s&nbsp;provider&nbsp;hub,&nbsp;determining&nbsp;the&nbsp;future for&nbsp;content tools that are both internally and customer-facing.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></p>
<p><span data-contrast="none">This is a hands-on role that requires strong product instincts,&nbsp;ability to navigate ambiguity with&nbsp;structured thinking,&nbsp;strong&nbsp;data&nbsp;acumen, a sense of urgency, ability to lead through change,&nbsp;and a relentless focus on value creation.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></p>
<p><strong><span data-contrast="none">What&nbsp;You’ll&nbsp;Do&nbsp;</span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></p>
<ul>
<li><strong><span data-contrast="none">Own&nbsp;the strategy,&nbsp;roadmap&nbsp;and outcomes&nbsp;</span></strong><span data-contrast="none">for the content intelligence platform&nbsp;(digital platform and tools used to&nbsp;ingest,&nbsp;store&nbsp;and smartly deliver content to products&nbsp;in provider offices&nbsp;and&nbsp;Precision partner products).&nbsp;&nbsp;Source information from&nbsp;experts, partners,&nbsp;stakeholders&nbsp;and customers to&nbsp;frame customer problems that are worth solving.&nbsp;Adapt the product&nbsp;strategy and then translate it into meaningful product bets&nbsp;that align with&nbsp;PatientPoint’s&nbsp;mission and OKR’s.&nbsp;&nbsp;</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="none">Be the expert for a product&nbsp;and/or product group.&nbsp;&nbsp;</span></strong><span data-contrast="auto">Serve as the expert for provider&nbsp;content&nbsp;experiences at the point of care, staying informed on market trends, customer needs, and competitive dynamics.&nbsp;&nbsp;Conduct&nbsp;competitor&nbsp;product teardowns,&nbsp;understand rational for&nbsp;content capability&nbsp;differentiation in the market, and&nbsp;educate product peers and internal partners/stakeholders&nbsp;on opportunities.</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Lead product discovery and delivery</span></strong><span data-contrast="auto">. Partner closely with&nbsp;peer product teams, engineering,&nbsp;design,&nbsp;content&nbsp;and business partners&nbsp;to frame the right problems, run structured discovery,&nbsp;validate&nbsp;solutions, and deliver high-quality product experiences.&nbsp;&nbsp;And ensure alignment with portfolio leadership proactively.&nbsp;&nbsp;</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Champion&nbsp;AI-forward product development</span></strong><span data-contrast="auto">.&nbsp;Leverage AI as an enabling capability in every aspect of product development&nbsp;and solutioning&nbsp;–&nbsp;enabling faster alignment,&nbsp;communication,&nbsp;analysis&nbsp;and&nbsp;document&nbsp;creation that power&nbsp;faster-time-to-insights and time-to-market; and best-in-class product capabilities and experiences.&nbsp;&nbsp;</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Drive measurable business impact.&nbsp;</span></strong><span data-contrast="auto">Define success through clear KPIs&nbsp;and OKRs&nbsp;tied to engagement, retention, and revenue.&nbsp;Establish&nbsp;dashboards and&nbsp;new metrics as needed.&nbsp;&nbsp;Continuously assess performance, generate insights, and&nbsp;prioritize&nbsp;with&nbsp;data.&nbsp;&nbsp;Help the team interpret performance data and iterate&nbsp;quickly.</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="none">Prioritize&nbsp;and effectively manage expectations.</span></strong><span data-contrast="none">&nbsp;&nbsp;Gather input from your team(s)&nbsp;and working group&nbsp;to inform your&nbsp;perspective,&nbsp;and&nbsp;then&nbsp;prioritize&nbsp;aggressively to&nbsp;focus the team’s&nbsp;investment&nbsp;on the most impactful work&nbsp;to achieve goals.&nbsp;&nbsp;</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Champion Cross-Functional Collaboration.</span></strong><span data-contrast="auto">&nbsp;Work closely with Provider Sales, Client Sales, Customer Support, Data, and other partners to ensure alignment,&nbsp;velocity,&nbsp;smooth delivery, and strong go-to-market execution.</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Elevate the Voice of the Customer</span></strong><span data-contrast="auto">.&nbsp;Serve as the conduit between the customer,&nbsp;content&nbsp;and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors.&nbsp;Iterate/advance&nbsp;tactics&nbsp;used&nbsp;by&nbsp;PatientPoint&nbsp;to build user empathy.</span>&nbsp;<br><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><strong><span data-contrast="auto">Lead through influence.</span></strong><span data-contrast="auto">&nbsp;Operate as a senior IC who sets direction, raises the bar for product thinking, and contributes to a strong product culture.&nbsp;&nbsp;Mentor&nbsp;product and sr. product peers, with&nbsp;future&nbsp;people&nbsp;leadership potential.&nbsp;&nbsp;May manage and coach&nbsp;1-2&nbsp;product professionals.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
</ul>
<p>&nbsp;<br><strong><span data-contrast="none">What We Need&nbsp;</span></strong><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></p>
<ul>
<li><span data-contrast="none">Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required.&nbsp;</span></li>
<li><span data-contrast="none">6+&nbsp;years of experience in product management, product development, or&nbsp;a related&nbsp;field.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Demonstrated success owning and scaling&nbsp;content platform&nbsp;products with&nbsp;measurable outcomes connected to&nbsp;business&nbsp;strategy.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Strong product discovery skills and&nbsp;deep&nbsp;experience&nbsp;validating&nbsp;ideas before heavy investment&nbsp;(ex. experience with A/B testing, experimentation frameworks, and hypothesis-driven development).</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Proven ability to translate strategy into actionable roadmaps and product bets</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">High data literacy and comfort defining,&nbsp;gathering (w/ SQL&nbsp;or similar),&nbsp;tracking, and interpreting product metrics&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Strong business acumen and ability to balance customer, revenue, and technical considerations&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Excellent communication and storytelling&nbsp;skills;&nbsp;can align execs, partners&nbsp;and engage teams.</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Fluency with modern product tools (Jira, Confluence, Looker,&nbsp;Mixpanel, Figma) and Agile methodologies.&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
<li><span data-contrast="none">Fluency with modern AI platforms (Claude, ChatGPT, Figma Make, etc.).</span><span data-ccp-props="{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:2,&quot;335559740&quot;:210}">&nbsp;</span></li>
</ul>