Patientpoint
Patientpoint

Group Product Manager-Content Platform

productfull-timeRemote, US
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
healthcare
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About the role

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we <strong>innovate</strong> to positively <strong>impact </strong>patient behaviors. Our purpose-driven approach offers <strong>an inspirational career</strong> opportunity where you can contribute to improving health outcomes for millions of patients nationwide.</span></p>

<p><img style="display: block; margin-left: auto; margin-right: auto; max-width: 100%;" src=" alt="" width="699"></p></div><p><strong><span data-contrast="none">Location: </span></strong><span data-contrast="none">Remote</span></p>

<p><strong><span data-contrast="none">Travel Requirements: </span></strong><span data-contrast="none">10-15 days per year</span></p>

<p><strong><span data-contrast="none">Job Summary </span></strong> <br><span data-contrast="none">PatientPoint is seeking a </span><span data-contrast="none">Group Product Manager (GPM)</span><span data-contrast="none"> to lead the evolution of our content tools, services and API’s. With a focus on product discovery and delivery in partnership with our customer-facing product teams and in alignment with content partners, you’ll be the driving force behind the product team, responsible for solving for the future of PatientPoint’s content capabilities, creating measurable impact, and helping mature best practices as we build our product-led culture.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>

<p><span data-contrast="none">In this role, you will operate as a senior player-coach, with accountability for product outcomes for the content platform and enabling outcomes for stream-aligned product teams that support core and Precision products.  You’ll coach, improve and achieve PatientPoint’s product practice standards within the Content Intelligence domain. And you’ll manage a product manager responsible for PatientPoint’s provider hub, determining the future for content tools that are both internally and customer-facing.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>

<p><span data-contrast="none">This is a hands-on role that requires strong product instincts, ability to navigate ambiguity with structured thinking, strong data acumen, a sense of urgency, ability to lead through change, and a relentless focus on value creation.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>

<p><strong><span data-contrast="none">What You’ll Do </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>

<ul>

<li><strong><span data-contrast="none">Own the strategy, roadmap and outcomes </span></strong><span data-contrast="none">for the content intelligence platform (digital platform and tools used to ingest, store and smartly deliver content to products in provider offices and Precision partner products).  Source information from experts, partners, stakeholders and customers to frame customer problems that are worth solving. Adapt the product strategy and then translate it into meaningful product bets that align with PatientPoint’s mission and OKR’s.  </span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="none">Be the expert for a product and/or product group.  </span></strong><span data-contrast="auto">Serve as the expert for provider content experiences at the point of care, staying informed on market trends, customer needs, and competitive dynamics.  Conduct competitor product teardowns, understand rational for content capability differentiation in the market, and educate product peers and internal partners/stakeholders on opportunities.</span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Lead product discovery and delivery</span></strong><span data-contrast="auto">. Partner closely with peer product teams, engineering, design, content and business partners to frame the right problems, run structured discovery, validate solutions, and deliver high-quality product experiences.  And ensure alignment with portfolio leadership proactively.  </span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Champion AI-forward product development</span></strong><span data-contrast="auto">. Leverage AI as an enabling capability in every aspect of product development and solutioning – enabling faster alignment, communication, analysis and document creation that power faster-time-to-insights and time-to-market; and best-in-class product capabilities and experiences.  </span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Drive measurable business impact. </span></strong><span data-contrast="auto">Define success through clear KPIs and OKRs tied to engagement, retention, and revenue. Establish dashboards and new metrics as needed.  Continuously assess performance, generate insights, and prioritize with data.  Help the team interpret performance data and iterate quickly.</span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="none">Prioritize and effectively manage expectations.</span></strong><span data-contrast="none">  Gather input from your team(s) and working group to inform your perspective, and then prioritize aggressively to focus the team’s investment on the most impactful work to achieve goals.  </span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Champion Cross-Functional Collaboration.</span></strong><span data-contrast="auto"> Work closely with Provider Sales, Client Sales, Customer Support, Data, and other partners to ensure alignment, velocity, smooth delivery, and strong go-to-market execution.</span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Elevate the Voice of the Customer</span></strong><span data-contrast="auto">. Serve as the conduit between the customer, content and the business. Use empathy, insight, and curiosity to deeply understand user needs and behaviors. Iterate/advance tactics used by PatientPoint to build user empathy.</span> <br><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><strong><span data-contrast="auto">Lead through influence.</span></strong><span data-contrast="auto"> Operate as a senior IC who sets direction, raises the bar for product thinking, and contributes to a strong product culture.  Mentor product and sr. product peers, with future people leadership potential.  May manage and coach 1-2 product professionals.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

</ul>

<p> <br><strong><span data-contrast="none">What We Need </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></p>

<ul>

<li><span data-contrast="none">Bachelor’s degree in Business, Computer Science, Design, Human-Computer Interaction (HCI) or a related field is required. </span></li>

<li><span data-contrast="none">6+ years of experience in product management, product development, or a related field.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Demonstrated success owning and scaling content platform products with measurable outcomes connected to business strategy.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Strong product discovery skills and deep experience validating ideas before heavy investment (ex. experience with A/B testing, experimentation frameworks, and hypothesis-driven development).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Proven ability to translate strategy into actionable roadmaps and product bets</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">High data literacy and comfort defining, gathering (w/ SQL or similar), tracking, and interpreting product metrics </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Strong business acumen and ability to balance customer, revenue, and technical considerations </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Excellent communication and storytelling skills; can align execs, partners and engage teams.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Fluency with modern product tools (Jira, Confluence, Looker, Mixpanel, Figma) and Agile methodologies. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

<li><span data-contrast="none">Fluency with modern AI platforms (Claude, ChatGPT, Figma Make, etc.).</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":210}"> </span></li>

</ul>

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Group Product Manager-Content Platform at Patientpoint — Remote