Global Intake & Executive Administrative Assistant
About the role
About Hawk Injury Law
Hawk Injury Law stands by its commitment to providing unparalleled legal representation for personal injury claims across Georgia. Established by Jon Hawk, an experienced Macon personal injury lawyer, the firm focuses on offering clear guidance, responsive communication, and robust advocacy. This dedication ensures clients receive the utmost care and effective results during challenging times.
At Hawk Injury Law, the mission extends beyond traditional legal services. The firm embodies a client-first approach, treating every individual with respect and care. The firm's areas of practice include car accidents, truck collisions, product liability, and wrongful death, all handled with the expertise and personal attention that clients deserve. With 28 years of experience, Jon Hawk and his team have built a reputation for excellence, supported by heartfelt testimonials from satisfied clients.
As the Intake & Executive Administrative Assistant at Hawk Injury Law, you will play a crucial role in ensuring the smooth operation of the firm's administrative and client intake functions. This position exists to support Jon Hawk by alleviating administrative burdens and enhancing client interactions, thereby enabling him to focus more on high-value legal work. Your impact will resonate through the firm's efficiency and its clients' trust and satisfaction.
What you’ll do
- Executive Support: Manage calendars, email inboxes, scheduling, task prioritization, and administrative follow-up for Jon Hawk to improve his efficiency, organization, and day-to-day productivity.
- Client Intake: Answer, screen, and route approximately 10–20 incoming calls per day, conduct initial client intake, and provide a professional first impression to clients.
- Clio Management: Assist with data entry, case management, document template creation, and workflow automation in Clio to help facilitate the firm's transition to the platform.
- Office Organization: Maintain organized filing systems, document management, and task tracking to streamline operations.
- Team Collaboration: Provide overflow support for assigned projects in marketing and operations as needed.
What we’re looking for
- Legal Experience: 2–3+ years supporting attorneys in a U.S.-based law firm, particularly in personal injury.
- Technical Proficiency: Strong knowledge of Clio, Microsoft Office 365, CRM systems, and document automation workflows.
- Communication Skills: Native or near-native En