Global Customer Marketing Manager
About the role
About Nintex:
At Nintex, we are transforming the way people work, everywhere. As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
Customer Marketing Manager will support and scale our customer marketing efforts. This role focuses on elevating the voice of the customer through advocacy, storytelling, and engagement programs that highlight customer outcomes and value. The role works closely with Marketing, Customer Success, Product, Solution Engineering, Sales and the Partner Team to help bring customer stories to life and strengthen relationships by adding value throughout the customer lifecycle.
Your contribution:
- Develop and execute customer marketing programs that drive advocacy, retention, and growth.
- Manage customer reference and testimonial programs to capture and amplify customer success stories.
- Collaborate with cross-functional teams to identify and nurture customer advocates.
- Create compelling content such as case studies, videos, and blog posts that showcase customer outcomes.
- Plan and execute customer events, webinars, and other engagement initiatives.
- Measure and report on the impact of customer marketing activities.
- Stay current with industry trends and best practices to continuously improve customer marketing strategies.