Gerente Relacionamento Especialista

Accountabilities:

• • Manage and strengthen relationships with an assigned portfolio of P&C clients, focusing on satisfaction, retention, and long-term partnership development.
  • Lead insurance renewal processes, coordinating timelines, information gathering, negotiations, and closing activities.
  • Identify opportunities for cross-selling, upselling, and improving coverage structures based on evolving client needs.
  • Negotiate with insurance markets and monitor technical and commercial terms to secure competitive and sustainable solutions.
  • Coordinate with internal teams and relevant stakeholders to ensure effective delivery and a consistently high level of service.
  • Maintain accurate client, policy, and commercial information in relevant systems while following internal policies, controls, and compliance requirements.
  • Monitor portfolio performance and proactively address issues or opportunities that could affect client retention, growth, or service quality.
  • Contribute to continuous improvements in client management and renewal processes.

  Requirements:

  • Previous professional experience in Property & Casualty insurance, particularly in portfolio management and insurance renewal processes.
  • Proven experience managing relationships with insurance companies, clients, and other market stakeholders.
  • Strong negotiation and communication skills, with the ability to understand client needs and translate them into effective solutions.
  • Commercial mindset with demonstrated ability to identify expansion opportunities within an existing client portfolio.
  • Strong organizational and time-management skills, with the ability to manage multiple priorities and renewal deadlines.
  • High attention to detail and commitment to quality, accuracy, governance, and compliance.
  • Good understanding of insurance markets and the technical and commercial aspects of P&C solutions.
  • Strong interpersonal skills and a consultative approach to client relationship management.
  • Ability to collaborate effectively with cross-functional teams in a dynamic, target-oriented environment.

  Benefits:

  • Hybrid work model, combining remote flexibility with in-person collaboration.
  • Opportunity to work closely with clients and insurance markets in a dynamic, relationship-driven environment.
  • Exposure to complex P&C insurance portfolios and diverse commercial challenges.
  • Collaborative workplace focused on professional development, inclusion, and knowledge sharing.
  • Opportunities to develop expertise in client management, insurance solutions, negotiation, and portfolio growth.
  • Inclusive and flexible work environment designed to support different backgrounds, perspectives, and working styles.
  • Professional growth opportunities within a global insurance and risk-management environment.