General Agency Sales Representative
About the role
General Agency Sales Representative
Are you passionate about helping educators protect what matters most? Join the Horace Mann General Agency (HMGA) sales team and play a meaningful role in connecting educators with insurance solutions that support their unique needs.
As an HMGA Sales Representative, you’ll engage with prospective clients through inbound and outbound calls, email, and digital channels while partnering closely with our agency network and third-party providers. Your focus will be delivering personalized insurance solutions and exceptional service that drives trust, satisfaction, and growth.
This is a remote position requiring availability during standard operating hours Monday–Friday, 7:00 a.m.–8:00 p.m. CST, with occasional Saturday shifts from 9:00 a.m.–2:00 p.m. CST. If you thrive in a fast-paced, customer-focused sales environment and enjoy building relationships, this role offers the opportunity to make a real impact—while working from home.
Start date August 10, 2026.
Key Responsibilities
- Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
- Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
- Collaborate with third-party vendors to process quotes and applications.
- Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
- Track and report key performance metrics while maintaining quality reviews.
- Achieve production goals through consistent client engagement and follow-ups.
- Utilize sales techniques to maintain strong close ratios and service levels.
Qualifications
- High school diploma or GED required.
- Bachelor’s degree or equivalent experience preferred.
- Active Property & Casualty (P&C) license required.
- Call Center, Customer Service, Sales experience preferred.
Pay Range
$21.44 - $29.16 per hour + sales incentive bonus. Salary is commensurate to experience, location, etc.