Fraud Countermeasure Team Lead (Fraud Platform)

About the Role

In Veriff’s Fraud Platform team, we’re tackling the online fraud challenge in a scalable way — deploying excellence to stay ahead of attackers and protect trust online. It’s a dynamic, high-stakes space where speed, precision, and innovation matter every day.

The Fraud Countermeasure Team Lead drives the tactical defense layer of Veriff’s Fraud Platform. By fusing threat intel, behavioral analytics, and real-time signals, the Countermeasures team uncovers new attack patterns, prioritises them by business impact, and ships detection logic that blocks fraud within hours. You will manage a team of fraud experts, own the attack-backlog roadmap, and ensure every countermeasure maximises protection while preserving user experience, speed, and trust.

You’ll help us protect honest people online by:

• Lead, grow, and develop a Fraud Countermeasures team that ships high-impact fraud rules at pace by nurturing a team culture of accountability, experimentation, and cross-functional collaboration.
• Translate raw threat intel into a focused detection strategy, aligning the team’s backlog with the Fraud Platform’s north-star metrics.
• Own end-to-end delivery—plan sprints, remove blockers, and help team ship countermeasures in hours, not weeks, while communicating crisp updates to execs and the wider company.
• Champion tooling and process upgrades—automate intel ingestion, detection testing, and rule deployment—so the team scales faster than the fraud landscape.
• Partner with product, data science, and engineering stakeholders to craft a long-term vision for proactive detection and inspire the team to chase it independently.
• Contribute to Veriff’s global fraud risk posture reinforcement.
• Foster a red-team mindset: treat every missed fraud case as a controlled breach, and drive cross-functional squads to hunt, replicate, and shut down attacks faster than they can scale.
• Support career growth, feedback culture, and skill development in alignment with our internal product management principles.
• Executing orders of a direct manager or his/her substitute employee and
• performing other unforeseen tasks as required.

You are the right future Veriffian for the job if you have:

• 3+ years leading operations team fighting online fraud at scale in fintech, identity, or similar domains.
• SQL fluency; you can turn raw data into attack stories and metrics.
• Proven ability to build, scale, retain, and drive strong operations teams with a clear sense of purpose and identity.
• A strategic mindset and proven ability to align team efforts with measurable business impact.
• Strong communication and stakeholder management skills, enabling alignment across technical and non-technical audiences.
• A passion for mentoring and creating inclusive, high-performing team cultures.
• You approach complexity with curiosity and tenacity, thrive on uncovering root causes, and seek practical, sustainable solutions to high-impact problems.
• A mindset geared towards innovation and product discovery.

You'd be awesome for the role if you have:

• Red-team or threat-intel background.
• Familiarity with ML-driven systems and the ability to partner fluently with data scientists and ML engineers.
• Experience in implementing new tools or technologies to enhance fraud detection capabilities.

Why Veriff?

We are the preferred identity verification platform partner for the world’s most innovative growth-driven organizations helping conveniently verify and safeguard users anywhere in the world.