Forward Deployed Solutions Lead
About the role
Why You’ll Love This Role
Cribl is seeking a Forward Deployed Engineer (FDE) to join our Professional Services organization. Cribl is the Data Engine for IT and Security, with a mission to empower enterprises to unlock the value of all their data. We’re a remote‑first company, founded in 2018 and headquartered in San Francisco, trusted by organizations worldwide including many of the Fortune 100 to manage and analyze telemetry at petabyte scale across some of the largest IT and security environments in the world.
In this role, you’ll design, build, and operate real solutions with customers, extending Cribl and embedding it into how they actually work. You’ll act as an embedded engineering partner for a small portfolio of our most strategic customers, closing the gaps between what Cribl does out of the box and what those customers need it to do in their existing tooling and workflows.
- Integrate Cribl deeply into customers’ current tools and systems so using Cribl feels natural in their world.
- Build custom search experiences and data flows that meet customer‑specific requirements — including needs that are ahead of the product roadmap or may never become core features.
- Design creative, pragmatic solutions that set customers up for success right now, while also creating patterns and assets that help them (and us) scale in the future.
This role is designed as a strategic investment: you’ll focus on solving our hardest last‑mile problems for flagship customers and turning those solutions into reusable Packs, integrations, and patterns that raise the bar for everyone.
As An Active Member Of Our Team, You Will…
- Be the embedded technical partner for key accounts:
- Act as the embedded engineering contact for a select set of strategic customers, developing a deep understanding of their architectures, constraints, and goals.
- Build long‑term trust by consistently delivering solutions that work in their real‑world context — not just in demos.
- Integrate Cribl into customers’ existing tooling and workflows:
- Design and build integrations into customers’ current tools — SIEM, SOAR, EDR/XDR, identity platforms, observability stacks, cloud services, ITSM/ticketing, data lakes, and more — so Cribl becomes a natural part of how their teams operate.
- Implement REST collectors, custom event sources and destinations, webhook handlers, and platform connectors that reduce friction and make Cribl easy to adopt and operate inside existing ecosystems.
- Customize and extend Cribl Search and data experiences:
- Extend Cribl Search with customer‑specific datasets, knowledge objects, dashboards, saved searches, and search‑time enrichment pipelines to support their unique investigation and analytics workflows.
- Build tailored search experiences that can mimic or improve what customers are used to in similar tools, so moving to Cribl feels like an upgrade, not a compromise.