Fleet Monitoring Specialist (HOS, ELD & Temperature Control)

Key Responsibilities

• Monitor drivers' Hours of Service (HOS) to ensure FMCSA compliance.
• Track refrigerated shipments and monitor trailer temperature throughout transit.
• Respond immediately to HOS, ELD, and temperature alerts.
• Coordinate with drivers to resolve HOS, routing, or equipment issues.
• Work closely with dispatchers and operations teams to prevent service disruptions.
• Communicate with customers regarding shipment status when necessary.
• Escalate mechanical or refrigeration unit failures and coordinate repairs.
• Monitor GPS tracking and proactively identify delays or route deviations.
• Maintain accurate records of temperature events, HOS exceptions, and operational updates.
• Ensure all shipment documentation is completed accurately.
• Assist in minimizing service failures, cargo claims, and compliance risks.
• Support continuous improvement of operational processes.

Working Conditions

• Working schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time
• Competitive Salary in USD
• Remote mode of work
• 10+ business days of paid time off
• Team building and corporate events
• Equipment provided
• A supportive team