Fleet Assist Account Manager

About the Role

As a Fleet Assist Account Manager, you'll serve as a trusted advisor and strategic partner to our clients, helping them maximize the performance, productivity, and value of their fleet operations.

In this highly visible role, you'll build lasting client relationships, provide day-to-day account support, identify opportunities for improvement and cost savings, and champion solutions that help clients achieve their business goals. You'll act as the voice of the customer, collaborating across Merchants teams to deliver a seamless experience while driving continuous improvement within the Fleet Assist program.

This is an opportunity for someone who combines a service-first mindset with strong business acumen, thrives in a fast-paced environment, and enjoys solving problems that make a meaningful impact for clients.

What You'll Do

• Build strong, consultative relationships with clients and become a trusted extension of their team.
• Partner with clients and internal stakeholders to develop account strategies that support fleet goals and business objectives.
• Manage day-to-day client requests and activities while ensuring alignment with client policies, priorities, and expectations.
• Proactively identify opportunities to improve fleet performance, reduce costs, and enhance operational efficiency.
• Take ownership of client challenges, leveraging critical thinking and problem-solving skills to deliver effective solutions.