Firm Administrator

What you’ll do

• Billing and Financial Oversight: Own key aspects of the billing cycle by reviewing time entries for accuracy, capturing billable activities and expenses, preparing invoices, and maintaining consistent accounts receivable follow-up.
• Operational Compliance: Monitor day-to-day staff activity and matter workflows, catching errors, missing information, and incomplete steps before they become larger operational issues.
• Lead and CRM Management: Ensure leads are accurately captured, properly tracked, and followed up on promptly, while maintaining clean CRM data and identifying opportunities to improve the intake process.
• Administrative Support: Serve as an operational extension of firm leadership, coordinating administrative priorities, supporting key workflows, and ensuring important follow-up does not fall through the cracks.
• Process Development: Build and maintain practical SOPs and repeatable processes that improve consistency, accountability, and efficiency across the firm.

What we’re looking for

• Law Firm Experience: Experience in law firm operations, billing, bookkeeping, or office management is preferred, with an understanding of legal workflows being a strong advantage.
• Technology Proficiency: Comfortable working in Clio or similar practice management software, CRM systems, spreadsh