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Ridgeline
Field Services Enablement Specialist, Data Migration
operationsfull-timeNew York, NY; Reno, NV; Incline Village, NV; San Ramon, CA; Remote, US
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
fintech
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About the role
The impact you will have:
- Serve as the primary subject matter expert for data migration workflows including start-of-day positions, transactions, and historical performance data
- Develop and maintain standardized processes, playbooks, and tools that ensure consistent and scalable customer data migrations
- Partner with Consulting teams to guide the execution of complex migrations and ensure accuracy, completeness, and reconciliation of migrated data
- Collaborate with Product Management to ensure data-related features are designed with real-world implementation and deployment needs in mind
- Support testing, validation, and troubleshooting efforts related to migration workflows and customer data ingestion
- Enable internal teams and consulting partners through training programs, documentation, and best practice guidance for migration methodologies
- Capture insights and lessons learned from customer implementations and incorporate them into improved migration frameworks and enablement materials
- Lead partner enablement initiatives by onboarding and training data migration consultants within Ridgeline’s partner ecosystem
- Manage partner collaboration by coordinating shadowing opportunities, aligning partners with Ridgeline methodologies, and maintaining clear communication channels
- Drive continuous improvement by identifying opportunities to refine migration tooling, validation methods, and operational processes while contributing to a collaborative and transparent culture
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