Field Service Technician (DeKalb, IL)

Field Service Technician (DeKalb, IL)

ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment.

We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team.

Key Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products
• Perform all preventative maintenance and service needs for clients
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule
• Collaboration with different departments within the company for product development and improvement
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 50% travel requirement within the United States.

Skills & Requirements

Education / Experience

• 608 EPA certification
• Experience in Mechanical Critical Infrastructure Service and Maintenance

Specific Skills / Abilities

• Base line circuit analysis and troubleshooting of electrical components.
• knowledge of hydronic systems
• Ability to effectively troubleshoot HVAC systems
• Understand refrigeration theory as well as hands-on applied sciences
• Good written and verbal communication skills with an emphasis on customer service
• Ability to read drawings at a basic level
• Able to lift up to 50 lbs continuously throughout the day

Great Place to Work

Enjoy…

• A fast-paced, entrepreneurial culture focused on innovation.
• A flexible, autonomous work environment.
• A culture of respect, learning, and excellence.
• Experienced, highly talented experts as team peers.