Smaamerica

Field Service Engineer — Northeast (NY Metro)

engineeringfull-timeRemote, US

SALARY

Not listed

WORK TYPE

remote

JOB TYPE

full-time

INDUSTRY

climate

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About the role

<div class="content-intro">Why Work at SMA America At SMA America, we believe in Energy that Changes. Since 1981, we’ve been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems — all while pushing the boundaries of what’s possible in clean energy. But we’re not just transforming power — we’re empowering people. We’ve built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you’re a sales expert, service pro, or engineering innovator, if you’re ready to join a purpose-driven team committed to shaping the future of energy — we’d love to meet you.</div>Field Service Engineer — Northeast (NY Metro)

LOCATION AND WORK MODEL

This position is field based and covers the Northeast region. Candidates must currently reside within the Northeast territory, with preference for the New York metropolitan area, greater Boston, or northern New Jersey. This position requires significant regional travel. We currently have 1 opening for this role.

WORK AUTHORIZATION

Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.

AI-GENERATED APPLICATION MATERIALS

We review all resumes and application materials for AI generated content. Submissions that show evidence of AI manipulation, including AI written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.

RECRUITMENT FRAUD NOTICE

All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to <a class="underline underline underline-offset-2 decoration-1 decoration-current/40 hover:decoration-current focus:decoration-current" href="mailto:"></a>.

PURPOSE OF THE POSITION

The Field Service Engineer is responsible for assisting and performing warranty repairs and the commissioning of SMA utility inverters in the field. The Field Service Engineer is responsible for assisting with commissioning, troubleshooting, repairing, and learning to analyze data, operation and maintenance activity, and utility inverter applications.

PRIMARY DUTIES / RESPONSIBILITIES

<li class="font-claude-response-body whitespace-normal break-words pl-2">Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, via email, telephone, and site visits.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third party accessories sold by SMA for use with the inverters.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Maintains an accurate inventory count of spare parts provided by SMA.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Maintains a high level of customer satisfaction while striving to lower the costs of field service.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites with SMA customer contractual obligations.</li>

<li class="font-claude-response-body whitespace-normal break-words pl-2">Other duties as may be required or assigned.</li>

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REQUIRED QUALIFICATIONS

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