Field Service Engineer

Accountabilities

• • Execute field service activities involving low- and medium-voltage drives in accordance with established work instructions, quality standards, safety requirements, and service processes.
  • Perform installation, commissioning, maintenance, troubleshooting, and technical analysis of drive systems through onsite and, where applicable, remote activities.
  • Work directly with customers to understand operational challenges, identify improvement opportunities, and help eliminate technical pain points.
  • Diagnose equipment and process failures, determine root causes, and recommend appropriate corrective and preventive actions.
  • Develop recommendations that can help customers prevent recurring technical issues and improve equipment reliability and operational performance.
  • Prepare material and equipment lists required for service activities and ensure that necessary parts, tools, and resources are available and meet quality requirements.
  • Plan and execute assigned service activities with a first-time-right mindset, maintaining a strong sense of urgency and customer focus.
  • Communicate technical findings, recommendations, and service progress clearly to customers and relevant internal stakeholders.
  • Follow all applicable safety, quality, and operational procedures while working in customer and industrial environments.

  Requirements

  • Bachelor’s degree in Electrical Engineering, Electronics & Communication Engineering, or a closely related engineering discipline.
  • 3–4 years of professional experience working with low-voltage and medium-voltage drives.
  • Demonstrated hands-on experience with the installation and commissioning of electrical drives.
  • Strong troubleshooting and diagnostic skills, with the ability to analyze equipment and process failures effectively.
  • Good understanding of electrical drive systems and industrial applications.
  • Strong problem-solving capabilities and a proactive approach to identifying and preventing recurring technical issues.
  • Good communication and interpersonal skills, with the ability to interact confidently with customers in field environments.
  • Customer-oriented mindset with a strong focus on responsiveness, service quality, and first-time-right execution.
  • Ability to work independently onsite while following safety procedures, technical standards, and established service processes.
  • Willingness and ability to work in an onsite/customer-facing field service environment.

  Benefits

  • Opportunity to work with industrial motion technologies, including low- and medium-voltage drive systems.
  • Hands-on exposure to installation, commissioning, troubleshooting, and technical service activities.
  • Direct interaction with industrial customers and exposure to a variety of operational challenges and applications.
  • Opportunities to strengthen technical expertise and develop a career in industrial automation and motion technologies.
  • Access to professional development, learning, and career-growth opportunities.
  • Inclusive and collaborative work environment that values diverse backgrounds and perspectives.
  • Competitive employee benefits, rewards, and development programs.