Field Deployment Analyst (CBP)

Accountabilities

• • Travel extensively, potentially up to 90–95%, to operational sites across the United States, including remote and austere locations.
  • Install, configure, turn up, refresh, repair, and validate infrastructure and end-user equipment at assigned deployment locations.
  • Verify that deployed equipment works in actual operating conditions before leaving the site and ensure local personnel understand how to use it.
  • Troubleshoot hardware, networking, cabling, and end-user technology issues that cannot be resolved through remote support.
  • Coordinate with network engineers, cloud and mobility teams, site leadership, and other technical stakeholders to complete deployments successfully.
  • Assess actual site conditions and adapt deployment plans when documentation, infrastructure, or equipment differs from expectations.
  • Exercise independent judgment in the field, escalating issues when they exceed assigned authority while taking ownership of decisions that fall within the role.
  • Prepare thoroughly for each deployment by anticipating equipment, access, environmental, logistical, and technical requirements.
  • Maintain accurate as-built documentation reflecting the equipment and configurations actually deployed, including deviations from original plans.
  • Document site-specific conditions, troubleshooting lessons, and deployment considerations so future teams can work more efficiently.
  • Plan and execute work around operational schedules, minimizing disruption to personnel and maintaining continuity wherever possible.
  • Communicate deployment activities, timelines, risks, and expected service interruptions to site leadership before and during field work.
  • Ensure every deployment leaves the location fully operational rather than simply completing a visit or installation checklist.

  Requirements

  • U.S. citizenship is required.
  • An active CBP Background Investigation (CBP BI) and EOD are strongly preferred; candidates without an active investigation may be considered and can begin the clearance process.
  • Experience deploying, refreshing, troubleshooting, or maintaining technology at unfamiliar field locations.
  • Demonstrated ability to work independently in locations where immediate technical support may be several hours away.
  • Experience adapting to real-world site conditions when documentation or deployment plans do not accurately reflect the environment.
  • Ability to work effectively within operational environments where schedules and priorities may be outside your direct control.
  • Broad technical capability across networking hardware, end-user equipment, and structured cabling.
  • Strong troubleshooting, problem-solving, and decision-making skills, with the ability to explain and document field decisions.
  • Excellent preparation, organization, communication, and follow-through.
  • Certifications such as CompTIA Network+ or CCNA are valuable but are not a substitute for hands-on field experience.
  • Willingness and ability to travel extensively, potentially 90–95% of the time.
  • Comfortable working at remote and austere locations, including unconditioned spaces and environments that may require physical equipment handling or work at height.
  • Availability to work outside standard business hours when required by continuously operating sites.

  Benefits

  • Competitive compensation: Salary range pending final publication.
  • $10,000 signing bonus for candidates with an active CBP BI, payable after 90 days under standard terms.
  • Extensive travel: Remote role with travel to operational locations across the United States.
  • Health insurance and other healthcare-related benefit options.
  • Life insurance coverage.
  • Paid Time Off (PTO) and holiday pay.
  • Short-term and long-term disability benefits.
  • Retirement benefits to support long-term financial planning.
  • Learning and development opportunities for continued professional growth.
  • Additional optional benefits and elections may be available depending on the position.
  • Opportunity to contribute to critical national security and civilian missions through hands-on technical work.
  • A collaborative culture emphasizing helpfulness, honesty, humility, continuous improvement, and strong execution.