Executive Journey Strategy Manager
About the role
What you'll do
Stripe is evolving from a set of strong but fragmented executive touchpoints into a coordinated executive engagement engine. As the Executive Journey Strategy Manager, you will own the orchestration layer that connects executive programs, leadership engagement, and account priorities into cohesive, measurable journeys.
You will be the single-threaded owner responsible for designing how executives progress through engagement with Stripe, building and continuously refining the data, tracking, and measurement systems that make this visible and actionable, and enabling cross-functional teams to operate inside a shared model. This role sits at the intersection of strategy, operations, and executive-level experience design, and is critical to delivering Stripe’s 2026 executive engagement goals.
Responsibilities
- Own the end-to-end executive journey framework for Stripe’s priority accounts, ensuring executive engagements are sequenced, purposeful, and connected rather than one-off touchpoints
- Own the executive journey system of record, defining what data matters, how it’s tracked, and how visibility is shared across Marketing, Sales, and Leadership — and evolving the tooling over time as the motion scales
- Define and operationalize account prioritization and executive mapping processes, in close collaboration with Sales leadership and regional teams
- Establish a measurement framework linking executive engagement to business outcomes such as pipeline velocity, deal progression, and relationship depth
- Analyze engagement data to generate insights, identify patterns, and inform strategic recommendations to improve journey effectiveness and business impact
- Partner with executive program owners (EBCs, CAB, Summits, WEF, regional events) to ensure each program fits into the broader journey model
- Influence and align senior cross-functional stakeholders (Sales, Marketing, Partnerships, and executive offices) to adopt shared processes, prioritize accounts, and operate within a unified journey framework
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in strategy, operations, program management, or go-to-market roles within B2B or enterprise environments
- Proven experience building cross-functional operating models that span marketing, sales, and leadership stakeholders
- Strong systems thinker with experience designing tracking frameworks, dashboards, or operational processes that scale
- Strong analytical and data proficiency, including experience working with datasets, building models or dashboards, and translating data into actionable insights
- Exceptional stakeholder management skills, including comfort working with senior executives
- Demonstrated ability to influence and drive alignment across cross-functional stakeholders without direct authority
- Ability to translate strategy into operational plans and measurable outcomes