Netomi
Netomi

Executive Assistant

operationsfull-timeSan Mateo, CA
SALARY
Not listed
WORK TYPE
remote
JOB TYPE
full-time
INDUSTRY
ai
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About the role

About the Company

Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.

Responsibilities

  • Executive Support & Calendar Management
    • Manage complex, high-volume calendars across multiple executives, including scheduling, prioritization, and conflict resolution
    • Coordinate internal and external meetings across time zones, ensuring alignment and efficiency
    • Prepare executives for meetings with relevant context, materials, and follow-ups
  • Operational & Administrative Support
    • Handle travel coordination, expense management, and logistics for executive activities
    • Track and manage action items, ensuring timely follow-up and execution
    • Support day-to-day administrative needs with a high level of accuracy and responsiveness
  • Cross-Functional Coordination
    • Serve as a key point of coordination across teams, helping drive alignment and communication
    • Partner with stakeholders across HR/Operations, Finance, Partnerships & Channels, and GTM to ensure priorities move forward
    • Support planning and execution of internal meetings, offsites, and key initiatives
  • Prioritization & Problem Solving
    • Anticipate executive needs and proactively address issues before they arise
    • Navigate shifting priorities and ambiguity with flexibility and sound judgment
    • Operate with urgency while maintaining attention to detail and quality
  • Confidentiality & Discretion
    • Handle sensitive information with the highest level of confidentiality and professionalism
    • Serve as a trusted partner to executives in managing internal and external communications

Requirements

  • 5–8+ years of experience supporting senior executives (VP+ / C-level preferred)
  • Prior experience in a startup or high-growth environment strongly preferred
  • Proven ability to operate in fast-paced, dynamic environments with shifting priorities
  • Exceptional organizational and time management skills
  • Strong communication and stakeholder management capabilities
  • High level of discretion and professionalism
  • Experience supporting multiple executives simultaneously
  • Experience working across global teams and time zones (NA preferred)
  • Familiarity with tools such as Google Workspace, Slack, Zoom, and expense management systems (i.e., Ramp)

Who You Are

  • Highly proactive with a strong bias for action
  • Thrive in ambiguity and can pivot quickly as priorities change
  • Detail-oriented while able to operate at speed
  • Strong sense of ownership and accountability
  • Flexible with working hours to support North America time zones
  • Energized by supporting leaders in a fast-paced, scaling environment

Why Join Netomi

  • Work directly with executive leadership in a high-growth AI company
  • Play a critical role in enabling company-wide execution and impact
  • Be part of a fast-paced, high-ownership culture with significant growth opportunities
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