Executive Assistant & Growth Operations Associate
About the role
About Frontier
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company that has most of our team in India and the Philippines. A few years ago, Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.
Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies.
If you like one of the Frontier roles and you apply and you're accepted, we'll screen you with a couple of internal interviews and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)
About the Client
Helm is building AI-powered solutions for the construction industry, helping contractors and project teams work more efficiently through modern technology and automation. As an early-stage company, Helm operates in a fast-moving environment where adaptability, ownership, and strong execution are highly valued.
The company is looking for a highly organized, proactive, and detail-oriented Executive Assistant & Growth Operations Associate who can serve as a trusted partner across executive support, customer outreach, team coordination, and business operations.
Role Overview
This role combines executive assistance, business operations, and growth support. You'll work directly with the founder to manage communications, protect time and focus, coordinate key initiatives, and support customer-facing outreach efforts.
The ideal candidate is exceptionally organized, communicates professionally, exercises strong judgment, and thrives in a fast-paced startup environment. You should be comfortable taking ownership, handling sensitive information with discretion, and proactively solving problems before they arise.
Key Responsibilities
Executive Support
- Manage the founder's inbox end-to-end, including prioritizing communications, drafting responses, and ensuring important items receive timely attention
- Maintain inbox organization and support the goal of consistently reaching inbox-zero
- Own calendar management, including scheduling meetings, coordinating across multiple time zones, and protecting focus time
- Anticipate scheduling conflicts and proactively resolve issues before they impact priorities
- Support travel planning, meeting preparation, and other executive administrative needs as required
LinkedIn & Professional Presence Management
- Manage the founder's LinkedIn presence with a high degree of discretion and professionalism
- Draft and schedule occasional LinkedIn content aligned with the founder's voice and brand
- Manage connection requests and inbound messages
- Escalate sensitive communications for review and approval before action
- Ensure all external communications maintain a thoughtful and conservative approach
Customer Outreach & Growth Operations
- Support outbound business development efforts within the construction sector
- Research, identify, and qualify prospective customers and strategic design partners
- Draft personalized outreach and follow-up sequences
- Maintain CRM accuracy and ensure prospect information remains organized and up to date
- Monitor and nurture warm opportunities to prevent promising conversations from going cold
- Collaborate closely with the founder to continuously improve outreach effectiveness