Enterprise Solutions Engineer

About Smartsheet

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, Smartsheet builds tools that empower teams to automate the manual, uncover insights, and scale smarter.

About the Role

The Enterprise Solutions Engineer will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations.

Responsibilities

• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
• Lead technical sales engagements and collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance
• Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
• Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
• Grow and maintain knowledge for all Smartsheet products, services, and competitors
• Participate in cross-functional and department-wide projects that support strategic initiatives
• Provide feedback to Product teams to ensure that solutions continue to align with customer needs
• Periodically travel to customer sites as a technical subject matter expert

Requirements

• At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
• Relentless curiosity and a commitment to excellence

Benefits

• Employer subsidized medical, vision, and dental coverage for full-time employees