Enterprise Sales Director, Consumer Business Insights

Accountabilities:

• • Identify, research, and target high-value enterprise prospects through strategic prospecting, networking, referrals, cold outreach, and other lead-generation channels.
  • Build and expand relationships with senior decision-makers and key stakeholders within large enterprise accounts, acting as a trusted and consultative point of contact.
  • Own complex enterprise sales cycles end-to-end, from initial discovery and qualification through proposal development, negotiation, contracting, and close.
  • Manage and grow a significant enterprise pipeline, with accountability for revenue generation, deployment capacity, and sales targets.
  • Navigate complex six- and seven-figure annual contract value opportunities, addressing objections and coordinating effectively with legal, finance, and other internal stakeholders.
  • Develop tailored sales strategies, presentations, proposals, and business cases aligned with each customer's objectives, challenges, and operational needs.
  • Analyze market trends, customer requirements, and competitive dynamics to identify new opportunities and inform sales strategy.
  • Collaborate closely with marketing, product, technical, operations, and broader go-to-market teams to develop compelling solutions and deliver strong customer outcomes.
  • Maintain strong knowledge of the customer experience, AI, and enterprise technology landscape to communicate the value of AI-powered solutions effectively.
  • Leverage AI tools throughout the sales lifecycle, including account research, personalized outreach, call summarization, pipeline forecasting, and deal execution.
  • Continuously experiment with emerging AI tools and workflows to automate lower-value activities and dedicate more time to strategic customer relationships.
  • Represent a customer-first approach throughout the sales process, maintaining high standards of responsiveness, accountability, and execution.

  Requirements:

  • 6–8 years of experience in enterprise, B2B, or customer-facing sales roles, with a demonstrated record of identifying and closing large accounts.
  • Proven experience managing a $1M+ sales quota and successfully closing complex six- and seven-figure ACV enterprise deals.
  • Strong end-to-end enterprise sales experience, including prospecting, discovery, relationship management, negotiation, contracting, and closing.
  • Demonstrated ability to identify and engage enterprise prospects through research, networking, cold calling, and strategic outreach.
  • Exceptional written and verbal communication skills, with confidence engaging senior executives and decision-makers.
  • Strong consultative selling, negotiation, objection-handling, and stakeholder-management capabilities.
  • Analytical mindset with the ability to interpret market trends, identify commercial opportunities, and make data-driven decisions.
  • Strong business acumen and the ability to understand complex customer challenges and translate them into compelling technology solutions.
  • Ability to work effectively across sales, marketing, product, technical, operations, legal, and finance teams.
  • Highly proactive, self-directed, resilient, and comfortable operating in a fast-paced environment with ambitious goals.
  • Strong interest in AI, emerging technology, and modern approaches to enterprise selling.
  • Familiarity with the AI landscape, major industry players, and emerging trends is an advantage.
  • A customer-obsessed mindset, with a strong focus on measurable outcomes rather than simply completing sales activities.

  Benefits:

  • Flexible, unlimited paid time off.
  • Medical, dental, and vision coverage for employees and their families.
  • Life insurance and disability benefits.
  • Retirement plan, depending on country of employment.
  • Parental leave.
  • Fertility and family-building benefits through Carrot.
  • Discretionary benefits stipend, providing flexibility to spend on what matters most.
  • Meals, snacks, and coffee to support employees throughout the workday.
  • Eligible full-time employees may participate in equity plans, subject to applicable policies and plan terms.
  • Opportunity to work at the forefront of AI-powered customer experience technology.
  • Exposure to major enterprise customers across a broad range of industries.
  • A culture emphasizing trust, customer obsession, craftsmanship, intensity, collaboration, and personal growth.
  • Benefits may vary by region and are subject to applicable policies and compensation plans.