Enterprise Install Account Executive

YOUR ROLE WILL CONSIST OF:

• Own and manage a large portfolio of existing customers, with accountability for retaining and growing recurring revenue as customers move from early adoption to scale
• Build trusted relationships with customers and develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
• Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
• Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
• Monitor account health, customer usage, and pipeline to identify risks early, inform next-best actions, and drive predictable revenue through retention, adoption, expansion, and re-engagement
• Use AI and automation to proactively surface expansion signals, prioritize high-impact accounts, and eliminate manual work, allowing you to spend more time driving strategic conversations and revenue growth within your install base
• Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.

YOU MIGHT BE A FIT IF YOU HAVE:

• 5+ years in a B2B SaaS sales or account management role, with ownership of both renewals and expansion revenue
• Proven success in complex, consultative enterprise sales — you’ve sold into organizations with matrixed structures and multiple stakeholders
• Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
• Comfort operating in a high-growth, dynamic environment, with the ability to manage a high volume of accounts while maintaining attention to detail and prioritization

NICE TO HAVE:

• Experience with SaaS, APIs, or developer-focused products
• Familiarity with usage-based or consumption-based business models
• Background working with eCommerce or digital experience platforms