Enterprise Applications & Automation Specialist

<div class="content-intro"><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"> </p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.</p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.</p>

<p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together</p>

<p> </p></div><p><strong><span data-contrast="auto">What is the role </span></strong><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">As an Enterprise Applications & Automation Specialist, you will support and enhance New Era Technology's core business applications while driving AI-powered automation initiatives. This role combines enterprise application administration with hands-on automation development to improve efficiency, data quality, and business processes.</span><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">The following include but may not be limited to the responsibilities of the Enterprise Applications & Automation Specialist.</span><span data-ccp-props="{}"> </span></p>

<p><span data-ccp-props="{}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"> Administer and support ConnectWise, Microsoft Dynamics 365 Business Central, and Workday Adaptive Planning. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Manage application configuration, user access, system support, and documentation. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Design and build workflows using Power Automate, Power Apps, Copilot Studio, and Azure AI services. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Identify opportunities to automate manual and repetitive business processes. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Develop AI-enabled solutions to improve productivity and operational efficiency. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Collaborate with Enterprise IT, Security, Data, and Architecture teams on automation initiatives. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Support user training, knowledge sharing, and continuous process improvement.</span><span data-ccp-props="{}"> </span></li>

</ul>

<p><span data-ccp-props="{"335559685":720}"> </span></p>

<p><strong><span data-contrast="auto">Work Set-up / Work Schedule</span></strong><span data-ccp-props="{}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Remote</span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">1PM-9PM ET </span><span data-ccp-props="{}"> </span></li>

</ul>

<p><span data-ccp-props="{}"> </span></p>

<p><strong><span data-contrast="auto">Who we are looking for </span></strong><span data-ccp-props="{}"> </span></p>

<p><span data-contrast="auto">Successful candidate must possess:  </span><span data-ccp-props="{}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">3+ years of experience supporting enterprise applications such as ERP, CRM, PSA, or financial systems. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience with ConnectWise, Microsoft Dynamics 365 Business Central, or Workday Adaptive Planning. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps) and AI tools such as Copilot Studio or Azure OpenAI. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Knowledge of SQL, REST APIs, and system integrations. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Strong problem-solving, communication, and stakeholder management skills. </span><span data-ccp-props="{}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Ability to work independently and manage multiple priorities in a fast-paced environment.</span><span data-ccp-props="{}"> </span></li>

</ul>