Enterprise Account Manager

Role Purpose

Enterprise Account Managers ensure our largest customers maximize the value of using Jumio's ID Verification products – helping them to eliminate identity fraud and onboard customers quickly and securely. There is also a significant commercial emphasis on achieving substantial revenue growth within these accounts by identifying new areas and use cases for our market-leading products.

Role Value

Enterprise Account Managers are responsible for a major portion of Jumio's revenue and play a critical role in managing our highest-value accounts. Balancing customer satisfaction with commercial objectives, this role directly impacts our revenue, customer retention, and EBITDA growth.

Responsibilities

• Leading the overall long-term strategy and relationships across the assigned enterprise account portfolio.
• Achieving significant financial targets and growth across a range of large accounts in various industries.
• Work with management to define account strategies and identify opportunities for business expansion.
• Interact with clients to ensure high levels of customer satisfaction through a consultative approach.
• Develop and execute comprehensive account plans, consistently meeting and exceeding targets.
• Articulate compelling value propositions about Jumio's services to drive client engagement and satisfaction.