Enterprise Account Director

About this position

As an Account Director at Later, you’ll play a crucial role in supporting and nurturing our top-tier enterprise clients, ensuring their growth and success. You’ll work closely with the sales team, leveraging your industry expertise and strategic insights to build strong, long-term relationships with brands and agencies. Your primary focus will be to help clients achieve their business goals, drive revenue growth, and ensure seamless execution of client initiatives. This role is ideal for a strategic, trusted advisor skilled in executive relationship management, especially within regulated or restricted environments, where risk management, discretion, and operational rigor are essential.

What you'll be doing

Strategy

• Own the long-term success and commercial growth of a portfolio of enterprise clients, with accountability for retention, expansion, and multi-year value creation.
• Develop and execute tailored account success plans that align Later’s capabilities to each client’s strategic business objectives.
• Proactively identify expansion opportunities by deeply understanding client priorities, organizational changes, and market dynamics.
• Partner closely with Sales to support enterprise growth strategies, including renewals, upsells, and strategic expansions.

Technical/ Execution

• Lead high-impact client engagements including executive business reviews, strategic planning sessions, and educational workshops (e.g., lunch-and-learns).
• Serve as the primary point of contact across the full client lifecycle—onboarding, execution, expansion, and renewal—ensuring clarity, momentum, and accountability at every stage.
• Navigate complex, regulated environments with confidence, ensuring solutions meet client requirements while maximizing business value.
• Ensure seamless execution by partnering closely with delivery and execution teams to translate strategy into results.

Team / Collaboration

• Collaborate cross-functionally with Sales, Product, Marketing, Data, and Delivery teams to drive client success.