Engineering Manager, Processing

What You'll Do:

• Ensure high reliability, low latency, and correctness for Lithic's transaction processing interfaces and related services
• Lead delivery of new capabilities across authorization, clearing/settlement, disputes, and network integration surfaces
• Own and evolve the infrastructure supporting physical network peering with card network partners, ensuring connectivity, failover, and capacity meet reliability requirements
• Raise the bar on operational excellence: observability, incident response, on-call readiness, and pragmatic reliability improvements
• Own initiatives from planning to launch, keeping stakeholders informed and aligned along the way
• Partner closely with Product and cross-functional stakeholders to clarify requirements early and keep engineering time focused on the highest-impact work
• Lead efforts to improve systems, processes, and documentation so new team members can ramp quickly
• Participate in and help evolve the team's on-call rotation

What You Bring

• Experience managing and growing engineers, including coaching, feedback, and hiring
• Strong technical judgment and system design skills, especially for low-latency, high-availability systems, with solid networking and infrastructure knowledge
• Comfort staying close to the work — this is a player-coach role where the manager can unblock, review designs, and occasionally contribute hands-on when needed
• Experience shipping and operating production services with strict uptime and latency requirements
• Experience with or interest in network infrastructure — peering, connectivity, failover, and capacity planning for external partner integrations
• Experience with or interest in learning payment processing — card network protocols, authorization flows, clearing/settlement, or similar domains
• Experience with Java, Python, or Kotlin and AWS (or closely related stacks), and an ability to ramp quickly where the stack is unfamiliar