Engineering Manager, Geo for Self-Managed Customers

What you'll bring:

• Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy
• Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there
• Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps
• A history of building and managing high-performing, accountable team cultures, including managing out when necessary
• Comfort driving complex projects to completion without relying on a dedicated TPM
• Experience leading distributed and remote teams effectively

Key Responsibilities:

• Lead the roadmap and execution for the Geo product serving Self-Managed customers, setting clear direction in close partnership with the team’s Product Manager.
• Hire and develop a high-performing engineering team where members can thrive and deliver with quality and speed; the team is India-anchored, with EMEA backend/fullstack hiring to improve timezone overlap.
• Own the reliability, correctness, and performance of Geo replication as the core layer underpinning disaster recovery for Self-Managed deployments.
• Deliver bug fixes, API extensions, and new capabilities to the shared Geo codebase, maintaining relationships with the Geo SMEs embedded in the Dedicated Migrations and Resilience teams so day-to-day commits resolve quickly.
• Build and maintain runbooks, guardrails, and reviews so the team operates with rigor; ensure high-quality, timely responses to Geo-related escalations from Support and internal partners.
• Define, track, and report on delivery and operational metrics, using them to drive continuous improvement.
• Participate in the Incident Management on-call rotation