Engineering Manager, Fulfillment

About the Team

Our engineering team is made up of people from varied industries, including engineers who built and scaled large, well known organizations. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems and are designed in a sustainable way so that value continues to deliver in the long term. In fact, some of our proudest moments come from solving business problems without writing a line of code.

About the Role

We are seeking a skilled and visionary Fulfillment Engineering Manager to lead a team of talented engineers in revolutionizing our fulfillment systems. This role involves driving innovation and transformation across core areas, including Order Management (OMS), Inventory Management, Warehouse Management (WMS), and Transportation Management Systems (TMS). In this role, you will oversee the development, support, and optimization of solutions that streamline fulfillment operations, enhance the fulfillment experience, and deliver measurable business impact. This position requires a blend of technical expertise, team leadership, and strategic planning. You will work closely with cross-functional teams, including operations, product, and algorithms, to design and implement scalable systems that meet the demands of a rapidly evolving business landscape.

We are a distributed team that collaborates across 4 time-zones and we love building relationships that enable everyone to learn & ask questions. With a strong focus on growth and personal development, Stitch Fix is the ideal place to develop your skills in an environment that is built on mutual trust and respect.

About the Technology

Technologies we rely on to pursue solutions to business problems include:

• Go-Lang
• Ruby and Ruby on Rails
• Kafka
• RabbitMQ
• Redis
• Postgres
• We use GitHub, Slack, and video conferencing extensively to collaborate.
• We value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and Continuous Integration—we rely on automated tests and deployment.
• We have a distributed, service-oriented architecture—we’re using tools like Kafka, RabbitMQ, ElasticSearch, REST services, and GraphQL to scale our team and software.

You're excited about this opportunity because you will…

• You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work.
• You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals.
• You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences.
• You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations.