Engineering Manager

Team Leadership

• Build and develop strong engineering and QA teams through hiring, onboarding, and ongoing career development.
• Establish employee performance goals, provide regular feedback, and conduct formal performance evaluations.
• Hold regular 1:1s with direct reports; provide real-time coaching and mentorship.
• Handle HR matters and support resource/staffing planning across teams and functions.
• Foster a culture of ownership, accountability, continuous improvement, and psychological safety.
• Develop communication skills across the team.

Software Development & Technical Execution

• Own the SDLC — enforce and uphold architectural and engineering best practices throughout design and execution.
• Partner with Product and Technical Leads on planning and ensuring high-quality technical delivery of features each sprint.
• Provide guidance on architecture and solution designs aligned to the target architecture.
• Remove both technical and non-technical impediments that slow the team down.
• Work with the team to uphold the Definition of Done (DoD), including unit testing and test automation coverage.
• Support incident response and change management processes; may lead incident response when needed.
• Drive project success criteria — quality attributes, release frequency, security compliance, defects.

Roadmap & Strategic Planning

• Develop a technical roadmap in collaboration with the Product and Technical Leads to support product vision and improve the technical foundation.
• Contribute to the long-term technical strategy in collaboration with engineering leadership.
• Work with Technical Lead and Architecture team to identify and prioritize technical investments each quarter.
• Partner with Client Delivery and Modernization leads to enable efficient, effective delivery.

Agile Leadership

• Coach and support the Technical Lead in running effective Agile ceremonies — standups, sprint planning, refinement, reviews, and retrospectives.