Engineering Director - Commercial Systems

Accountabilities

• • Lead and develop multiple software engineering teams, supporting engineers from graduate through senior levels and helping engineering managers build strong, high-performing teams.
  • Establish and promote effective engineering practices, development processes, performance standards, and a culture of technical excellence.
  • Own and drive product development roadmaps across commercial systems, ensuring priorities, delivery plans, and engineering outcomes remain aligned with business objectives.
  • Provide technical leadership across services supporting billing, contracts, customer operations, and Linux security, while ensuring scalable, reliable, and maintainable solutions.
  • Act as an active member of the Commercial Systems leadership team, collaborating with engineering leaders and business stakeholders to shape priorities and strategy.
  • Monitor team health and performance through meaningful indicators, addressing organizational or delivery challenges proactively.
  • Set clear performance goals and objectives for direct reports, provide ongoing coaching, and support their professional development.
  • Recruit and expand engineering teams by identifying, attracting, and developing exceptional technical talent.
  • Collaborate closely with stakeholders and product users to understand business needs and translate them into effective engineering solutions.
  • Lead continuous improvement initiatives across engineering organizations, encouraging innovation, accountability, and ownership.

  Requirements:

  • Proven experience leading multiple software engineering teams or large engineering organizations and consistently delivering strong technical and business outcomes.
  • A strong academic background, ideally including an undergraduate degree in a technical discipline or equivalent evidence of a successful alternative career path.
  • Professional software engineering experience in at least one relevant area, such as Golang, Python, Java, distributed systems, or system integrations.
  • Demonstrated ability to lead through influence, manage competing priorities, and drive complex initiatives from strategy through execution.
  • Strong understanding of software engineering practices, with the ability to engage credibly with senior engineers and technical leaders.
  • A results-oriented mindset, strong ownership, and a proven tendency to go beyond expectations to deliver meaningful outcomes.
  • Excellent written and spoken English, with strong presentation and communication skills for working across technical and non-technical audiences.
  • Strong people-management capabilities, including coaching, performance management, talent development, and organizational leadership.
  • Ability and willingness to travel internationally approximately twice per year for company-wide or team events lasting up to two weeks.
  • Experience with performance engineering, DevOps, or SRE practices is a valuable advantage.
  • Familiarity with business domains such as accounting, sales, sales operations, or other commercial functions is a plus.

  Benefits:

  • Fully remote working environment with a strong culture of distributed collaboration.
  • In-person team gatherings and company events approximately twice per year, with opportunities to travel internationally.
  • Annual personal learning and development budget of USD 2,000.
  • Annual compensation reviews designed to recognize performance, experience, and contribution.
  • Performance-driven annual bonus or commission in addition to base compensation.
  • Recognition and performance rewards.
  • Annual holiday leave.
  • Maternity and paternity leave.
  • Employee Assistance Program.
  • Opportunities to meet international colleagues and work from interesting locations.
  • Priority Pass access and travel upgrades for eligible long-haul company events.
  • A highly autonomous environment focused on ownership, continuous learning, engineering excellence, and meaningful impact.