Enablement Content Developer - Multimedia & AI Production

Content Developer - Multimedia & AI Production (Technical Enablement)

SUMMARY The Content Developer is the execution powerhouse of our Technical Learning Design & Development team (our "Construction Crew"). Reporting to the Manager, Technical Learning Design & Development, you will bring instructional visions to life. Working from storyboards and design documents created by our Learning Experience Designers (LXDs) and Subject Matter Experts (SMEs), you will build, assemble, and polish the high-fidelity multimedia assets, including product demonstration videos, AI-generated video content, and graphics, that power our "Ramp-Readiness" engine.

WHAT YOU’LL DO

• Media & AI Production: Produce, record, and edit technical product walkthroughs, screencasts, and explainer videos. Leverage Synthesia to rapidly generate and scale AI-avatar videos for product updates. Create supporting visual assets, infographics, and job aids that simplify complex cloud security concepts.
• The Execution Engine: Act as the critical execution arm for our core instructional assets. Turn the architectural blueprints from the Technical Enablement Programs team into reality, and equip our Technical Enablement Delivery & Operations team (the "Driving Instructors") with the high-quality materials they need to train our new hire cohorts.
• Quality Assurance & Media Readiness: Rigorously test all visual assets for user experience (UX) and branding compliance before publishing. Ensure seamless integration and rendering within our platforms.
• Agile Maintenance: Keep pace with our rapid product release cycle by quickly updating Synthesia scripts, replacing outdated video clips, and maintaining a highly organized library of raw media and project source files.

WHAT YOU’LL BRING

• 2+ years of hands-on experience in multimedia production, instructional media, or a similar execution-focused role.
• Strong multimedia editing skills, with proficiency in screencasting and video editing tools (e.g., Camtasia, Adobe Premiere Pro) as well as graphic design basics (e.g., Illustrator, Photoshop, Canva).
• Experience with AI video generation platforms, (e.g. Synthesia, Descript), to scale content production.
• Expertise in rapid authoring tools, specifically the Articulate 360 suite (Ri