Employee Benefits Advocate (Remote)

Right Pay. Right Company. Right at Home!

• 100% Remote - Work & Train from Your Home
• Available shifts are Monday - Friday, 10:30 AM - 7:00 PM CST
• Start Date: July 7th
• Pay: $20/hour

We are seeking full-time employees (Advocates) to support our clients by taking calls regarding employee benefit enrollment. This is a meaningful role in which you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support.

The Details:

• Answer a broad range of inbound calls (in support of clients) in a professional, energetic, and positive manner
• Respond accurately and thoroughly to caller inquiries and document call detail accordingly
• Must be a resourceful and creative problem solver who can work with members of the team to find solutions
• Ensure compliance in all areas of processing, completing all transactions timely and accurately
• Take accountability for entire process from receipt of work to resolution
• Work under general supervision following established procedures

What You Need to Make the Cut:

• Prior benefit administration, insurance brokerage or insurance provider experience is preferred but not required
• Service Center and/or Customer Service Experience is Required
• Strong customer-centric mindset
• Must be comfortable with technology – we are a technology company!
• Competitive, team player who strives for excellence
• Strong interpersonal skills to find success in every opportunity
• Exceptional phone etiquette and communication skills

We Require that You Have:

• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload)
• Ethernet Cable Connection Highly Recommended

Training:

• Businessolver will provide a comprehensive training program prior to “going live”
• All training sessions will be completed from the convenience of your home office