E-commerce Operations Virtual Assistant
About the role
Overview
We are a growing e-commerce business selling products across Amazon and Walmart. We work with both domestic and overseas vendors and are looking for a highly reliable and detail-oriented Virtual Assistant to support day-to-day operations. This role is focused on execution and consistency — systems and templates are already in place. The ideal candidate will ensure all processes are followed accurately and operations run smoothly across multiple sales channels.
Key Responsibilities
Amazon FBA Operations
Monitor and forecast inventory levels using existing templates
Plan and execute inventory replenishment
Place purchase orders with vendors
Coordinate shipments with freight carriers
Track inventory movement and ensure lead times are met
Walmart Direct Orders (Daily Execution)
Process customer orders twice daily (morning & afternoon)
Download order reports and upload into shipping software (ShipStation)
Generate and organize shipping labels by SKU
Send sorted labels to warehouse for fulfillment
Upload tracking numbers back into Walmart
Walmart Bulk Orders (B2B Fulfillment)
Review and confirm purchase orders from Walmart
Coordinate inventory availability with warehouse/vendor
Schedule and manage carrier pickups
Generate required documentation
Bill of Lading (BOL)
Advanced Shipment Notice (ASN)
Invoice
Inventory Planning & Supply Chain Support
Maintain inventory levels across all channels
Track overseas shipments with 60–90 day lead times
Provide weekly production quotas to vendors
Assist with pricing and sourcing (manufacturers + freight)
Accounting & Documentation
Accurately enter all transactions into QuickBooks
Sales orders
Invoices
Payments
Maintain clean and organized financial records
Additional Tasks
Daily checks on product listings and ad placements
Enter inventory received from vendors
Open and manage cases with Amazon/Walmart when issues arise
Requirements
MUST HAVE
Strong attention to detail (non-negotiable)
Ability to follow SOPs and processes accurately
Experience with Excel / spreadsheets
Basic experience with QuickBooks (invoicing, order entry)
Strong organizational and time management skills
NICE TO HAVE
Experience with Amazon FBA or Walmart Seller Center
Familiarity with ShipStation or similar shipping tools
Exposure to inventory planning or supply chain operations
Ideal Candidate
Process-driven and highly reliable
Comfortable with repetitive, structured tasks
Proactive in identifying and preventing errors
Able to manage multiple workflows across different systems
Looking for a long-term role with growth potential