Director, Web Platform Engineering

Accountabilities:

• • Own the technical direction and architecture of the web platform, partnering as a peer with product leadership to shape priorities, sequencing, and long-term platform strategy.
  • Translate business objectives—including lead generation, leasing, SEO, personalization, experimentation, and campaign enablement—into practical technical strategies and scalable solutions.
  • Remain hands-on in architecture, development, code reviews, technical design, and engineering standards while serving as the technical example for the team.
  • Lead the evolution of a Sitecore-based, headless web ecosystem, including personalization, experimentation, content delivery, and modern frontend architecture.
  • Guide strategy for site search and discovery, ensuring relevance, scalability, performance, and user experience remain aligned with business goals.
  • Partner with marketing and content teams to evolve content management and operational capabilities.
  • Coordinate with data, AI, and infrastructure teams on integrations involving platforms such as Cosmos DB, Salesforce, and Databricks without owning the broader enterprise architecture.
  • Champion AI-assisted development through tools such as Cursor, Claude Code, or Copilot, establishing responsible and high-leverage practices across the engineering team.
  • Strengthen automated testing through unit testing, visual regression testing, and other quality practices that support faster AI-assisted development.
  • Evaluate and adopt AI-enabled capabilities for content operations, personalization, experimentation, and testing.
  • Lead, mentor, and develop engineers through technical coaching, performance management, career planning, and targeted hiring.
  • Build a culture of shared ownership by documenting architecture, integrations, operational procedures, and platform knowledge while cross-training team members.
  • Own L2/L3 production support, break-fix resolution, release processes, deployment standards, and on-call practices, ensuring platform issues are resolved within established SLAs.
  • Represent the web platform in enterprise technology planning and collaborate across global teams to align technical direction with broader organizational priorities.

  Requirements:

  • 10+ years of experience in web platform or CMS engineering, with deep and current hands-on expertise in Sitecore AI and headless implementations.
  • Strong experience with modern headless frontend architectures and Vercel or comparable deployment platforms.
  • Deep expertise with enterprise search technologies such as Coveo, Algolia, Elasticsearch, or similar; Coveo experience is particularly valuable.
  • Strong proficiency with Git and modern CI/CD practices, including experience with GitHub, GitHub Actions, and/or Azure DevOps.
  • At least 5 years of experience leading engineering teams, with a demonstrated ability to mentor engineers and support long-term career development.
  • Proven experience partnering closely with product managers or product leads in a peer relationship to jointly shape technical and product direction.
  • Hands-on experience using AI-assisted engineering tools such as Cursor, Claude Code, or Copilot, with concrete examples of how AI has improved development workflows.
  • Strong understanding of automated testing, observability, deployment practices, and production support for enterprise web platforms.
  • Excellent executive communication skills and the ability to explain technical strategy, architecture, risks, and trade-offs to senior technology and business stakeholders.
  • A pragmatic and adaptable leadership style, with the ability to make decisions in ambiguous environments and adjust quickly when circumstances change.
  • Strong collaboration, documentation, knowledge-sharing, and mentoring skills, with a commitment to distributing technical ownership across the team.
  • Experience partnering with marketing teams on content management and digital operations is preferred.
  • Experience working on conversion-focused platforms such as lead-generation or e-commerce products is a plus.
  • Experience supporting platforms across multiple geographic regions is advantageous.
  • Datadog or comparable monitoring and observability experience is preferred.
  • A Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent professional experience, is preferred.

  Benefits:

  • Competitive annual base salary of $150,000–$170,000 USD.
  • Potential eligibility for quarterly or annual performance-based bonus compensation.
  • Remote work opportunity anywhere in the United States except Alaska.
  • Competitive medical, dental, vision, disability, and life insurance benefits, including low-cost employee-only medical coverage.
  • Generous paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
  • Additional vacation accrual based on tenure and a birthday day off after one year of service.
  • 401(k) plan with company matching of up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility benefit reimbursement of up to $10,000, including adoption and surrogacy.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • Employee Assistance Program and additional insurance options, including critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and related employee benefits.
  • Additional benefits and flexibility a