Director, Supply Chain Planning & Strategy

Accountabilities

• • Develop and execute the overarching strategy for logistics, repair, inventory, and distribution networks, ensuring alignment with business and customer objectives.
  • Establish and continuously improve demand planning and forecasting processes that integrate operational forecasts with financial planning.
  • Lead the S&OP framework, balancing supply and demand while proactively identifying and addressing operational risks and opportunities.
  • Develop capacity models that optimize resource utilization while maintaining appropriate service levels and meeting customer expectations.
  • Establish optimal inventory levels across regions and depots, balancing availability, working capital, service requirements, and profitability.
  • Lead operational productivity and inventory strategy analyses, identifying opportunities to improve efficiency, reduce costs, and strengthen margins.
  • Develop, automate, and enhance customer-focused KPI reporting for internal leadership and external stakeholders.
  • Analyze business and financial performance to provide actionable insights that support strategic and operational decision-making.
  • Monitor forecasting and operational performance metrics and implement improvements to increase accuracy, efficiency, and predictability.
  • Partner with procurement, forecasting, business development, and other internal teams to align supply chain operations with anticipated demand.
  • Collaborate with clients and actuaries to forecast volume requirements and ensure supply planning remains aligned with customer expectations.
  • Lead cross-functional initiatives designed to drive continuous improvement and resolve complex supply chain challenges.
  • Manage and mentor a team of directors and managers spanning regional planning, analytics, procurement, and order management.
  • Develop planning talent through coaching, career guidance, performance management, and opportunities for professional growth.
  • Oversee inventory budgets exceeding $100M, using effective supply and demand balancing to support margin growth and financial performance.
  • Support cost-reduction initiatives while maintaining high service levels and a strong customer experience.

  Requirements

  • Bachelor’s degree in Business, Supply Chain, Operations, or a related discipline required; a Master’s degree is preferred.
  • 10+ years of experience in supply chain, logistics, operations, or a related field, including at least 3 years leading cross-functional teams.
  • Demonstrated expertise in demand forecasting, inventory planning, supply planning, and S&OP processes.
  • Experience with reverse logistics and preferably with supply chain operations in the mobile or connected-device industry.
  • Strong proficiency with forecasting and inventory planning systems and experience with ERP platforms such as Oracle, Great Plains, or comparable systems.
  • Expert-level Excel capabilities, including pivot tables, trend analysis, data interpretation, and advanced reporting.
  • Strong analytical, problem-solving, financial, and decision-making skills, with the ability to translate complex data into practical business strategies.
  • Proven success leading large-scale process improvements and cross-functional transformation initiatives.
  • Excellent written and verbal communication skills, with the executive presence and influencing ability required to engage senior stakeholders and clients.
  • Demonstrated ability to manage complex issues strategically while developing practical tactical solutions in fast-paced environments.
  • Strong organizational skills and a proven ability to deliver against demanding timelines and competing priorities.
  • APICS CPIM/CSCP certification or equivalent supply chain credentials are advantageous.
  • Familiarity with AI and automation initiatives and their application to supply chain planning and operational processes is preferred.
  • Strong leadership and people-development skills, with the ability to build high-performing, collaborative teams.

  Benefits

  • Base salary: $144,700–$241,600 annually, with actual compensation influenced by experience, qualifications, background, and work location.
  • Remote work opportunity within the United States.
  • Approximately 15% travel expected for business and stakeholder engagement.
  • Senior-level leadership position with significant visibility to executives and clients.
  • Opportunity to influence supply chain strategy across logistics, repair, distribution, inventory, forecasting, and procurement.
  • Responsibility for a $100M+ inventory budget, with direct impact on profitability and operational performance.
  • Opportunity to lead and develop a multidisciplinary team of directors and managers.
  • Exposure to strategic initiatives involving process optimization, automation, forecasting, and S&OP transformation.
  • Access to comprehensive employee benefits; specific U.S. benefit details are provided during the hiring process.
  • Opportunity to work in a global, innovation-oriented environment focused on practical solutions, service, and measurable results.