Director, Software Engineering (Site Reliability Engineering)

What you’ll do

• Set the vision and drive execution for Reliability Engineering at Affirm
• Own and coordinate delivery of high availability of core Affirm’s services, to attain our service level standards and expectations with external partners
• Iterate and maintain a best-in-industry global incident response & lifecycle program
• Build software and program management structure to perform continual risk management across the entire Affirm system and Engineering organization
• Run a robust development lifecycle establishing a culture for operational excellence, while experimenting and failing fast
• Work with a wide variety of cross functional partners outside of engineering ranging from product, enterprise risk, security, legal and compliance
• Hire and build a global team of SREs, system engineers, and full stack engineers
• Cultivate a respectful and supportive environment for all team members that effectively demonstrates the diversity of the team

What we look for

• 15+ years of relevant experience in software and site reliability engineering
• Experience leading SRE, systems engineering, and full stack engineering teams
• Successful track record driving key outcomes that drive the company’s success
• Comfortable partnering across disciplines and influencing across a wide variety of leaders
• World-class communicator with excellent instincts for empathetic messaging
• Keen technical mind comfortable reading and understanding full-stack code
• Proven track record of establishing and growing teams, retaining talent, and comfort working with ambiguity
• This position requires either equivalent practical experience or a Bachelor’s degree in a related field